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Head Lifeguard Resume Example

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HEAD LIFEGUARD
Summary

Skilled lifeguard with 6 years of experience in Gatesville, Tx and in Lubbock, Tx with lifeguard, CPR, and First Aid certifications with a strong ability to form healthy, fun, and affective bonds with co-workers and employers. I am well versed in lifeguard operations and safety guidelines. Along with water rescue techniques and safety regulations. I am a strong communicator with excellent judgment and critical thinking skills.

Skills
  • Pool policies enforcement
  • Water sampling
  • Lifeguard procedures
  • Swimming lessons
  • Full safety compliance
  • Strong client relations
  • Problem resolution
  • Process improvements
  • Communication
  • Patron support
  • Team collaboration
  • Team player
  • Emergency response
  • Certified Lifeguard
  • Lifeguard training
  • CPR First Aid and AED certified
  • Responsible
  • Personable and friendly
  • Fitness assessments
  • React
  • Consistent
  • Critical Thinking Skills
  • Safety Policies
  • Safety Checks
  • Scheduling
  • Emergency Situations
  • Facilities Management
  • Organize And Manage
Experience
Head Lifeguard | 06/2020 to 08/2020
Jennifer Walker - Lubbock, TX
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Patrolled zone areas to identify anyone in need of assistance and provide immediate care.
  • Kept equipment in good working order with frequent inspections and minor repairs.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
  • Supervised maintenance of cleaning potential hazard's and notified the department of issues requiring immediate resolution.
  • Informed patrons of unsafe or hazardous conditions, including pool policies and provided options for alternative activities.
  • Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
  • Collaborated closely with my manager to identify areas of concern and most effective methods for remediation.
  • Completed routine safety training and instructed all patrons to follow safety rules.
  • Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
  • Encouraged students to practice swimming strokes to improve technique and skills.
  • Engaged with students to help them acclimate to and become comfortable in pool.
  • Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Maintained neat and clean pool area and clean water at all times.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Lifeguard | 06/2015 to 08/2019
Patrice Gilbert - Gatesville, TX
  • Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
  • Patrolled zoned areas to identify anyone in need of assistance and provide immediate care.
  • Maintained neat and clean pool area and clean water at all times.
  • Cleaned, brushed and vacuumed pool once per day.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Contacted emergency personnel and provided aid while waiting for further assistance.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Routinely completed safety update training and ensured all patrons followed safety rules.
  • Maintained strong proficiency in CPR, First Aid and AED rescue techniques to provide optimal support to individuals in distress.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Conducted scheduled inspections of pool and removed any obstacles that could impede line of sight, including trash, toys and broken glass
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Explained safety rules and procedures regarding running and rough play activities to patrons and guests to inform and educate.
  • Informed patrons of unsafe or hazardous conditions, including flips and provided options for alternative activities.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
  • Logged scheduled chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
  • Partnered with fellow team members on new customer service program to ensure seamless transitions.
  • Monitored zoned area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
Front Desk Clerk | 11/2017 to 05/2018
Patrice Gilbert - Gatesville, TX
  • Personally addressed and welcomed many guests to business per day, improving overall customer service and engagement.
  • Investigated and independently resolved all customer complaints to boost satisfaction.
  • Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
  • Reviewed account information and individual customer charges to produce correct bills.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Maintained clean and presentable reception area to maintain professional business reputation.
  • Assisted with administrative tasks, including filing, answering phones and frequent walk arounds
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Education and Training
Texas Tech University - Lubbock, TX
Bachelor of Science
Psychology , 05/2020
Accomplishments
  • Meet all deadlines and improve workflow with strong team collaboration.
  • Rescued over 10 children from drowning, 4 of these saves being done outside of my zone
  • Using good judgement I caught a child mid-air slipping off the top of a 10 ft slide
  • Identified a man across the pool having a stroke and took the appropriate course of actions smoothly
  • Though I am certified in CPR I have not had to perform it, I believe this is because I act fast and prevent many accidents from happening by being hyper-aware
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Resume Overview

Companies Worked For:

  • Jennifer Walker
  • Patrice Gilbert

School Attended

  • Texas Tech University

Job Titles Held:

  • Head Lifeguard
  • Lifeguard
  • Front Desk Clerk

Degrees

  • Bachelor of Science

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