Head Lifeguard resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Skilled lifeguard with 6 years of experience in Gatesville, Tx and in Lubbock, Tx with lifeguard, CPR, and First Aid certifications with a strong ability to form healthy, fun, and affective bonds with co-workers and employers. I am well versed in lifeguard operations and safety guidelines. Along with water rescue techniques and safety regulations. I am a strong communicator with excellent judgment and critical thinking skills.
Skills
Pool policies enforcement
Water sampling
Lifeguard procedures
Swimming lessons
Full safety compliance
Strong client relations
Problem resolution
Process improvements
Communication
Patron support
Team collaboration
Team player
Emergency response
Certified Lifeguard
Lifeguard training
CPR First Aid and AED certified
Responsible
Personable and friendly
Fitness assessments
React
Consistent
Critical Thinking Skills
Safety Policies
Safety Checks
Scheduling
Emergency Situations
Facilities Management
Organize And Manage
Experience
Head Lifeguard, 06/2020 - 08/2020 City Of San Clemente – San Clemente, CA,
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
Patrolled zone areas to identify anyone in need of assistance and provide immediate care.
Kept equipment in good working order with frequent inspections and minor repairs.
Monitored behaviors for safety violations and took steps to prevent further violations.
Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
Supervised maintenance of cleaning potential hazard's and notified the department of issues requiring immediate resolution.
Informed patrons of unsafe or hazardous conditions, including pool policies and provided options for alternative activities.
Performed basic life support, including CPR to stabilize individuals prior to ambulance arrival.
Collaborated closely with my manager to identify areas of concern and most effective methods for remediation.
Completed routine safety training and instructed all patrons to follow safety rules.
Checked chemical level of pool before lesson commencement and notified maintenance department of any issues.
Encouraged students to practice swimming strokes to improve technique and skills.
Engaged with students to help them acclimate to and become comfortable in pool.
Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
Maintained neat and clean pool area and clean water at all times.
Kept watch over swimmers to respond quickly to distress situations.
Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Lifeguard, 06/2015 - 08/2019 Platte Canyon District – Bailey, CO,
Garnered valuable advice to new swimmers on specific techniques and provided tips on building strength.
Patrolled zoned areas to identify anyone in need of assistance and provide immediate care.
Maintained neat and clean pool area and clean water at all times.
Cleaned, brushed and vacuumed pool once per day.
Monitored behaviors for safety violations and took steps to prevent further violations.
Contacted emergency personnel and provided aid while waiting for further assistance.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Routinely completed safety update training and ensured all patrons followed safety rules.
Maintained strong proficiency in CPR, First Aid and AED rescue techniques to provide optimal support to individuals in distress.
Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Conducted scheduled inspections of pool and removed any obstacles that could impede line of sight, including trash, toys and broken glass
Alerted patrons to immediate storm conditions by directing them to exit water immediately.
Explained safety rules and procedures regarding running and rough play activities to patrons and guests to inform and educate.
Informed patrons of unsafe or hazardous conditions, including flips and provided options for alternative activities.
Optimized customer service by resolving issues quickly and with courteous demeanor.
Logged scheduled chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
Partnered with fellow team members on new customer service program to ensure seamless transitions.
Monitored zoned area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
Front Desk Clerk, 11/2017 - 05/2018 Pch Hotels And Resorts – Montgomery, AL,
Personally addressed and welcomed many guests to business per day, improving overall customer service and engagement.
Investigated and independently resolved all customer complaints to boost satisfaction.
Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
Reviewed account information and individual customer charges to produce correct bills.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Maintained clean and presentable reception area to maintain professional business reputation.
Assisted with administrative tasks, including filing, answering phones and frequent walk arounds
Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Set guest and group reservations and processed check-ins and check-outs.
Drafted and maintained incident reports, daily activity logs and other documents requested by management.
Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Education and Training
Bachelor of Science: Psychology , Expected in 05/2020 - Texas Tech University - Lubbock, TX GPA:
Accomplishments
Meet all deadlines and improve workflow with strong team collaboration.
Rescued over 10 children from drowning, 4 of these saves being done outside of my zone
Using good judgement I caught a child mid-air slipping off the top of a 10 ft slide
Identified a man across the pool having a stroke and took the appropriate course of actions smoothly
Though I am certified in CPR I have not had to perform it, I believe this is because I act fast and prevent many accidents from happening by being hyper-aware
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