Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Cheerful with 2 years of experience tackling wide range of clerical office duties with focus on customer service. Detail-oriented and accurate when entering information, supporting colleagues with and Capable of helping customers with routine and challenging needs while remaining professional.

  • Variance and risk analysis
  • Helpdesk technical assistance
  • Communication and presentation
  • Strategic marketing management
  • Administering benefits
  • Monthly reporting
  • Managing file systems
  • Project organization
  • CPR certified
  • First Aid certification
08/2019 to Current Head Cheer Coach Panhandle State University | Goodwell, OK,
  • Oversaw rigorous practice sessions to enhance individual skills and team gameplay.
  • Maintained safety of training, individual exercises, and equipment usage to avoid sports injuries and damage to facility.
  • Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies.
  • Maximized athlete performance by overseeing targeted physical conditioning programs.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Observed consistent program of stretching and proper conditioning in effort to reduce injuries.
  • Communicated effectively with coaches and fellow athletes, including organizing meetings.
  • Checked equipment and monitored common areas to ensure neatness, organization and proper upkeep while remaining vigilant on safety.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Adhered strictly to rules and regulations of activities department and district.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
07/2018 to 05/2020 Receptionist Altice Usa Inc. | Plainview, TX,
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Sorted incoming mail and directed to correct personnel each day.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Provided clerical support to all team members to improve office efficiency and enhance productivity.
  • Provided information to callers and drafted office emails.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
07/2018 to 05/2020 Traffic Manager/Accountant Belmont Village | Sherman Oaks, CA,
  • Automated document tracking and data collection for efficiency.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Updated accounting records with client checks and cash receipts.
  • Monitored open accounts and pursued payments to control account balances.
  • Coordinated timely payments from vendors, clients and accountholders.
  • Calculated and verified all figures, calculations and documents.
  • Communicated internally with team members and employees across multiple departments and accounting to maintain accurate circulation and billing data.
  • Balanced reports and batch summaries to submit for approval.
  • Answered office phone calls and emails to direct customers and answer questions.
  • Supported efficient accounting operations with high-quality administrative support.
07/2018 to 05/2020 Sales Assistant Forever Communications Inc. | City, STATE,
  • Answered questions about current promotions and resolved issues according to store policies.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Accepted and completed cash, check and credit card payments.
  • Used product knowledge to assist customers and suggest products.
Education and Training
Expected in 05/2017 High School Diploma | South Side High School, Jackson, TN GPA:

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School Attended

  • South Side High School

Job Titles Held:

  • Head Cheer Coach
  • Receptionist
  • Traffic Manager/Accountant
  • Sales Assistant


  • High School Diploma

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