Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Active listening skills
Credit card transactions
POS systems knowledge
Skilled problem solver
Fluent in spanish
Hardware store employee, 01/2012
to Current George Bostian – 115 Este Es Rd
Operated a cash register for cash, check and credit card transactions with 100% accuracy.
Stocked and replenished merchandise according to store merchandising layouts.
Priced merchandise, stocked shelves and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Identified potential shoplifters and alerted management.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Educated customers about the brand to incite excitement about the company's mission and values.
Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Verified that all customers received receipts for their purchases.
Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Actively pursued personal learning and development opportunities.
Answered customer telephone calls promptly and in an appropriate manner.
Determined customer needs by asking relevant questions and listening actively to the responses.
High School Diploma: Current Taos Academy Charter School - 110 Paseo Del Cañon West