Hardworking and reliable worker Highly organized, proactive and punctual with team-oriented mentality. exceeds expectations and deliver exceptional service to meet all customer and job needs.
Skills
Machine operations
Payment processing/Cash drawer balancing
Customer assistance
Merchandise restocking
Staff mentoring
Very good organization and cleaning
Fast learner, very adaptable
Staff training
Resolution-oriented
Initiative to work independently
Recordkeeping or filing by hand or on computer.
Customer assistance and interaction
Experience
Hand Packaging and Machine Operator , 10/2018 - 11/2019 Newport Hospitality Group – Marion, AL,
Accurately documented package information by completing associated paperwork, attaching labels and running barcodes using printed labels done on computer by limited workers.
Safely operated pallet jacks and other equipment to move items to and from different warehouse locations.
Used tools, sprayers and cleaning solutions to clean contaminants from work areas.
Accepted, processed and filled orders quickly and accurately.
Completed minor machine maintenance, including oiling parts and cleaning components.
Completed many complex job orders while adhering to specific daily and material needs.
Monitored machines in operation to detect malfunctions and identify product defects.
Maintained accurate and timely completion of log books and inspection reports.
Comprehended and carried out routine or complex job specifications and requirements.
Monitored feed and speed of machines during machining process.
Received and correctly processed both written and verbal instructions, prints and work orders.
Planned and laid out work to meet production and schedule requirements.
Assistant Manager and Dog Groomer, 07/2014 - 08/2018 Pampered Paws – City, STATE,
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Evaluated employee performance and developed improvement plans.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Enforced company policies and procedures to strengthen operational standards across departments.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Delegated daily tasks to team members to optimize team productivity.
Groomed bathed and looked after many animals at the customers request.
Also dealt with all customer service situations happy and unhappy with good attitude understanding and patience
Answered multiple phones calls on evryshift wich meant schudeling and booking various appointments to the customers liking answering all questions and taking in lots of information.
Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Cashier and Restaurant Busser, 10/2016 - 03/2017 Dfongs – City, STATE,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Helped customers find specific products, answering questions and offering advice.
Processed customer payments quickly and returned exact change and receipts.
Smoothly processed incoming orders, handling a high number of transactions per day with exceptional accuracy.
Welcomed customers, offering assistance to help find necessary store items.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Resolved issues regarding customer complaints and escalated worsening concerns.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Housekeeper, 12/2019 - Current AmericInn Lodge & Suites – City, STATE,
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Reduced average cleaning time per room from [Number] to [Number] minutes.
Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Requested maintenance orders to fix non-working equipment and address any room damage.
Education and Training
GED: , Expected in 2016 - Burnsville High School - Burnsville, MN GPA:
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