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Hairstylist/Assistant Manager/Acting Manager Resume Example

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HAIRSTYLIST/ASSISTANT MANAGER/ACTING MANAGER
Professional Summary
Work History
Vent Blotique - Hairstylist/Assistant Manager/Acting ManagerHenderson, NV02/2019 - Current
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results
  • Book daily customer appointments in Salon Ultimate
  • Shampooed, conditioned and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase retail sales by
  • Helped clients achieve desired looks for routine wear and special events by showing how to touch up their styles to make their hair last
  • Processed payments by entering sales in register
  • Cleaned and maintained entire salon, including cut and wash stations, waiting area and product shelves
  • Serviced high-profile clients with amazing blowout
  • Counted and documented opening, mid day, and closing cash amounts daily
  • Consistently received positive performance reviews from guests
  • Accumulated clients weekly through one-on-one, personal service
  • Distributed business cards outside of salon to generate new business
  • Monitored new trends to stay on top of fashions and better serve customer needs
  • Provided products and upgraded services by looking at their hair and scalp type for gorgeous results
  • Completed safety training and certifications
  • Cleaned, maintained and sterilized tools to increase lifetime
  • Trimmed, cut and shaped hair and hairpieces based on customer preference
  • Recorded weekly supply and inventory needs and made regular orders worth $500
  • Recorded notes for future reference, including customer preferences and services delivered
  • Determined appropriate hair treatments based on conditions and textures
  • Trained salon staff in traditional and innovative haircutting techniques and blowdrying technique
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments
  • Suggested treatments and styles to suit customers' appearance and desired look
  • Increased return customers through cutting and styling clients' hair with precision
  • Expanded client base by 100% through direct referrals
  • Created memorable customer experiences by including special services such as head and neck massages during appointments
  • Escorted guests to and from treatment area
  • Resolved guest complaints about service or style
  • Used scissors, trimmers, clippers, razors and brushes on customers with 100% customer satisfaction rate
  • Offered color swatches to help clients choose desired hair color for extensions
  • Sanitized and organized station and tools
  • Maintained regular client list of repeat customers while handling walk-in clients daily
  • Answered phone calls daily to assess customer needs, schedule appointments and give advice about hairstyle options
  • Styled hair for large events such as weddings, annual fashion shows, and special hair expos
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Trained and guided team members to maintain high productivity and performance metrics
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Hired, trained and mentored staff to maximize effectiveness
  • Effectively handle all cash flow with deposit and change
  • Reports on inventory and payroll
  • Make the schedule for employees
Victoria's Secret - Beauty Sales AssociateHenderson, NV03/2018 - 05/2019
  • Monitored customers for signs of security concerns and escalated issues to management
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
  • Completed sales in with near-zero error rate using POS system
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in Victoria‘a Secret and Pink products
  • Increased sales 20% by offering advice on purchases and promoting additional products
  • Assisted customers by answering questions and fulfilling requests
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
  • Stocked merchandise each week, clearly labeling items, arranging according to size or color and preparing attractive displays
  • Assisted customers with locating and choosing merchandise in any store department
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Kept back room and register areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement
Vons - Courtesy ClerkHenderson, NV12/2017 - 03/2018
  • Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
  • Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom
  • Helped customers take merchandise out of store and loaded items into vehicles
Skills
  • Customer buying habits
  • Marketing familiarity
  • Waxing service provider
  • Outstanding client retention
  • Customer consultation
  • Hair maintenance expert
  • Cosmetology
  • Lash and eyebrow maintenance
  • Relationship building and management
  • Trend expert
  • Scalp treatments
  • Hair styling
  • Networking expertise
  • Inventory control
  • Props understanding
  • Knowledge of color space theory
  • [State] Licensed Cosmetologist
  • Cosmetology industry exposure
  • Staff management
  • Strong leader
Education
05/2018Southeast Career Technical AcademyLas Vegas, NVHigh school diploma: Cosmetology
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Resume Overview

Companies Worked For:

  • Vent Blotique
  • Victoria's Secret
  • Vons

School Attended

  • Southeast Career Technical Academy

Job Titles Held:

  • Hairstylist/Assistant Manager/Acting Manager
  • Beauty Sales Associate
  • Courtesy Clerk

Degrees

  • High school diploma : Cosmetology

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