hairstylist assistant manager resume example with 6+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Proficient in a variety of software applications including MS Office (i.e. Word, Excel, PowerPoint, Outlook, Publisher)
65wpm Typing Speed
Efficient and Detail-Oriented
Multitasking and Prioritization
Data Entry and Maintenance
Order and Refund Processing
Upbeat and Positive Personality
Responding to Difficult Customers, building customer trust and loyalty
Calm and Professional Under Pressure
Adaptive Team Player
Retail Sales Customer Service
Inbound and Outbound Calling
Problem-Solving Abilities
Work Planning and Prioritization
Education and Training
Yorkdale Adult Learning CentreNorth York, ONExpected in 2017 ā āApprenticeship Degree:Hairstylist - GPA:
Working Skills Centre Academy of ComputerToronto, ON, Expected in 2013 ā āAdministrative Assistant With Desktop Publishing: - GPA:
YWCA TorontoToronto, ON, Expected in 2012 ā āEmployment Focus: - GPA:
Woodgreen Community ServicesToronto, ON, Expected in 2005 ā āCustomer Service Skills Certificate: - GPA:
Seneca CollegeToronto, ON, Expected in 1999 ā āLegal Assistant Diploma:Legal Assistant Program - GPA:
Timothy Eaton Technical InstituteToronto, ON, Expected in 1995 ā āHigh School Diploma: - GPA:
Experience
Youngstown State University - Hairstylist/Assistant Manager Youngstown, OH, 07/2017 - 12/2022
Communicated clear action plans to optimize results and successfully execute operational activities.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Consistently recognized by management for providing superior customer service.
Responded to customer inquiries by phone, email and in person.
Operated cash registers to receive payments from patrons.
Updated and maintained customer information records and beauty services provided.
Used curlers, rollers and curling irons to press and curl hair.
Shampooed, conditioned and dried hair and scalp or hairpieces.
Colored, cut and installed wigs and hair pieces according to style photos and client specifications.
Applied water or setting, straightening or waving solutions to hair.
Bleached, dyed or tinted hair using applicator or brush.
Assisted with print material development including copy writing, proof-reading, and concept development
Performed internet research, summarized data and created graphs, charts and tables
Compiled data, statistics and supplementary information to maintain research activities
Provided input on design and design modifications for publications such as brochures, cards, booklets and posters
Performed general office duties such as photocopying, faxing, scanning and checking/responding to emails
Assisted with market research in start-up business plan for upcoming non-profit Boutique; executive summary, sector analysis (retail, industrial and business offices), feasibility budget, competitors, social investment and promotional methods most likely to reach customers
Researched yearly GTA activities such as; arts & crafts shows, fashion shows, festivals and one of a kind show/sales for upcoming non-profit Boutique
Markel Corporation - Telerecruiter (contract) Plano, TX, 09/2008 - 02/2009
Contacted GTA residential areas to recruit volunteers to canvass their neighbourhood for monthly fundraising event for the Heart and Stroke Foundation.
Ministry Of The Attorney General - File Clerk City, STATE, 12/2006 -
Collected, sorted, date stamped, distributed, prepared and processed client forms and court documents, including photocopying, email, mail, fax, statements, invoices and reports
Performed follow-ups with various internal departments such as Human Resources and File Clerks to ensure all project-related tasks are followed and executed on time
Prepared client office reports
Responded to enquires and provided information to clients
Performed general office duties, such as ordering supplies, maintaining records management database systems, photocopying, faxing, scanning and checking/responding to emails
Answered incoming calls; redirected incoming calls; responded to enquires and provided information to clients
Resolved customer complaints in a timely and efficient manner to satisfaction; contacted clients to obtain missing information
Bank Of Montreal - Data Reporting Administrator City, STATE, 12/2005 - 06/2006
Contacted employees at Ontario BMO branches and Armored Car Services as well as several Canadian Provinces using internal ABM support area to discuss resolution issues
Responded to internal business inquires and recorded resolution information using database ViaTIL (trouble ticketing system)
Inputted data into a variety of computer programs with pace and correctness
Performed alpha and numeric data entry to add new records, verify, correct, edit and change
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