(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary
Versatile professional transitioning into warehouse / technical field from a career as a retail customer service specialist. Organized, independent worker with strong time-management skills.
  • Able to adapt to a changing environment
  • Professional work etiquette
  • Excellent communication skills
  • Accurate and detailed
  • Work well under pressure
  • Exceptional attention to detail


  • Calm under pressure
  • Strong problem solving aptitude
  • Organizational skills
  • Outstanding interpersonal skills
  • Quick learner




Joseph P. Keefe Regional Technical High School Framingham, MA Expected in 2005 High School Diploma : - GPA :
Work History
Hair Cuttery - Hair Stylist/Customer Service
City, STATE, 07/2010 - 04/2012
  • Effectively grew company revenue and profit by providing product and services recommendations and selling these solutions to the customers
  • Grew customer base and promoted customer loyalty by providing top notch customer service
  •  Maintained great salon appearance by keeping reception and work area clean and neat at all times. 
Regis - Hair Stylist / Customer Service Representative
City, STATE, 07/2007 - 06/2010
  • Exceeded product and services monthly sales goals by consulting with customers and providing the right solution for their needs
  • Maintained exceptional repeat customer rate by building relationships and performing work at a high level
  • Kept salon lookinga clean reception area, including lounge and associated areas.
On Process Technology - Logistics Service Representative - Call Center
City, STATE, 08/2006 - 06/2007
  • Made outbound calls to customers in an attempt to retrieve cellular equipment to AT&T 
  • Received inbound calls from customers 
  • Entered data into company system 
  • Recorded details from phone conversation with customers on a spreadsheet 
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Directed calls to appropriate individuals and departments.

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School Attended

  • Joseph P. Keefe Regional Technical High School

Job Titles Held:

  • Hair Stylist/Customer Service
  • Hair Stylist / Customer Service Representative
  • Logistics Service Representative - Call Center


  • High School Diploma

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