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Hair Stylist/Customer Service Resume Example

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HAIR STYLIST/CUSTOMER SERVICE
Professional Summary
Versatile professional transitioning into warehouse / technical field from a career as a retail customer service specialist. Organized, independent worker with strong time-management skills.
Skills
  • Able to adapt to a changing environment
  • Professional work etiquette
  • Excellent communication skills
  • Accurate and detailed
  • Work well under pressure
  • Exceptional attention to detail

  • Calm under pressure
  • Strong problem solving aptitude
  • Organizational skills
  • Outstanding interpersonal skills
  • Quick learner

Work History
Hair Stylist/Customer Service08/2010 to 05/2012
Hair Cuttery – Framingham, MA
  • Effectively grew company revenue and profit by providing product and services recommendations and selling these solutions to the customers
  • Grew customer base and promoted customer loyalty by providing top notch customer service
  •  Maintained great salon appearance by keeping reception and work area clean and neat at all times. 
Hair Stylist / Customer Service Representative08/2007 to 07/2010
Regis – Bellingham, MA
  • Exceeded product and services monthly sales goals by consulting with customers and providing the right solution for their needs
  • Maintained exceptional repeat customer rate by building relationships and performing work at a high level
  • Kept salon lookinga clean reception area, including lounge and associated areas.
Logistics Service Representative - Call Center09/2006 to 07/2007
On Process Technology – Ashland, MA
  • Made outbound calls to customers in an attempt to retrieve cellular equipment to AT&T 
  • Received inbound calls from customers 
  • Entered data into company system 
  • Recorded details from phone conversation with customers on a spreadsheet 
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Directed calls to appropriate individuals and departments.
Education
High School Diploma: 2005Joseph P. Keefe Regional Technical High School - Framingham, MA
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Resume Overview

Companies Worked For:

  • Hair Cuttery
  • Regis
  • On Process Technology

School Attended

  • Joseph P. Keefe Regional Technical High School

Job Titles Held:

  • Hair Stylist/Customer Service
  • Hair Stylist / Customer Service Representative
  • Logistics Service Representative - Call Center

Degrees

  • High School Diploma : 2005

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