I am motivated, responsible and I take pride in my work. I understand the importance of being punctual, respectful, and reliable. I have an excellent work ethic and strong communication skills. I enjoy working with a team but also I thrive when working solo. Working in fast-paced settings that require high energy and enthusiasm is something I am very well-versed in.
Exceptional communication skills
Highly motivated self-starter
Outstanding client retention
MS Windows proficient
Strong client relations
Proficient in cash management
Multi-line phone talent
Hair Stylist, 06/2013 to 03/2017 Aspen Hair – 2330 Hollywood Blvd, Hollywood, FL 33020
Expanded client base by 85% through direct referrals.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Communicated all store initiatives and promotions to customers to generate return business.
Ensure the client's experience is a memorable one by anticipating their
Completed safety training and certifications.
Educated clients about products and self-maintenance for healthy hair.
Maintained a regular client list of up to 60 customers.
Established a strong relationship with client base to generate long term
services for elderly clients unable to travel to the salon.
Answered an average of 40 calls per day by addressing customer inquiries, solving problems and providing new product information.
Hair Stylist, 10/2009 to 06/2013 Salon 180 – 5441 Sheridan St, Hollywood, FL 33021
Expanded client base
by 70% through direct referrals.
Maintained a regular client list of up to 45 customers.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered product questions with up-to-date knowledge of sales and store promotions.
Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Described product to customers and accurately explained details and care of merchandise.
Provided an elevated customer experience to generate a loyal clientèle.
and sterilized tools.
training and certifications.
Communicated with vendors regarding back order availability, future inventory and special orders.