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Hair Stylist Resume Example

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HAIR STYLIST
Professional Summary

Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Multi-faceted and resourceful Receptionist and stylist with expertise in finding solutions to scheduling issues and resolving customer and team conflict. Seasoned professional with expertise in handling client communications.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Skills
  • Customer consultation
  • Marketing familiarity
  • Relationship building and management
  • Networking expertise
  • Outstanding client retention
  • Comfortable with MacBook, or windows, excel etc
  • Detail-orientated
  • Strong leader
  • Staff Management
  • Advanced communication skills
Work History
10/2017 - CurrentHair Stylist | River Rock Salon - Lake Placid, NY
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
  • Processed payments by entering sales in register.
  • Maintained seasonal snip chart and updated company-based tracking document to record all solid color approvals.
  • Consistently received positive performance reviews from guests.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
10/2017 - CurrentReceptionist | River Rock LLC - Lake Placid, NY
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Operated multi-line telephone system to independently handle over 30 calls each day.
  • Assisted in administrative duties for office team, including making phone calls, copies and schedules.
  • Corresponded with clients through email, telephone or postal mail.
10/2015 - 08/2017Front Desk Agent | Golden Arrow Lakeside Resort - Lake Placid , Ny
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Quickly answered calls and routed to proper guest or department using multiline phone system.
  • Answered customer telephone calls promptly and appropriately.
04/2013 - 10/2015Night Audit Supervisor | Golden Arrow Lakeside Resort - Lake Placid, Ny
  • Generated daily reports to keep leadership informed about arrivals, departures and overall occupancy.
  • Monitored shift logs for notable hotel operations information and reported findings to leadership.
  • Received and transferred incoming phone calls via switchboard.
  • Provided quick, complete responses to guest requests and concerns to create pleasant stays.
  • Directed audit activities including inventory management, account charges, and bank counting.
  • Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue.
  • Coordinated audit tasks among night shift team members to cover front desk operations.
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
Education
06/2015Clinton Community College, Plattsburgh, NYBachelor of Social Science:
06/2015Paul Mitchell The School , Schenectady, NYCosmetologist :
06/2012Shenendehowa High School, Clifton Park, NYHigh School :
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Resume Overview

Companies Worked For:

  • River Rock Salon
  • River Rock LLC
  • Golden Arrow Lakeside Resort

School Attended

  • Clinton Community College
  • Paul Mitchell The School
  • Shenendehowa High School

Job Titles Held:

  • Hair Stylist
  • Receptionist
  • Front Desk Agent
  • Night Audit Supervisor

Degrees

  • Bachelor of Social Science :
    Cosmetologist :
    High School :

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