LiveCareer-Resume

hair stylist resume example with 10+ years of experience

Jessica Claire
Call Center Representative
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Ambitious Hairstylist/ Nail Tech offering 12+ years of experience delivering modern and classic hair designs and techniques for men, women and children. Conversational and energetic with expertise in fostering client loyalty to drive revenue. Skilled in interpreting client requests and achieving superior results with every service.



Personable call center representative offering 10+ years of experience resolving concerns for customers. Smoothly solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.


Answering calls and e-mails in a timely manor. Fast typing skills.

Skills
  • Cross-Selling and Upselling
  • Brand Promotion
  • Presentations and Demonstrations
  • Customer Service
  • Teamwork and Collaboration
  • Information Updates
  • Hair Conditioning and Styling
  • Women's Haircuts
  • Special Occasion Styling
  • Active Listening
  • Customer Preferences
  • Excellent Communication
  • Attention to Detail
  • Scalp Massages
  • Multitasking and Organization
  • Inventory Management
  • Showroom Displays
  • Store Opening and Closing
  • Product Recommendations
  • Cash Counting
  • Cleaning and Sanitizing
  • Detailed Instruction
  • Task Prioritization
  • Recordkeeping Compliance
  • Brand Representation
  • Customer Transactions
  • Tool Sterilizing
  • Salon Maintenance
  • Team Goals
Work History
Hair Stylist, 01/2017 - 07/2018
Country Manor Saint Joseph, MN,
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Worked with men, women and children to complete hair and nail services on a daily basis.
  • Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Processed payments, entering sales in register for prompt customer service.
STNA, 04/2011 - 05/2017
Promedica Senior Care Ann Arbor, MI,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Provided direct personal patient observation, care and assistance to 3 patients per shift.
  • Assisted patients in range-of-motion exercises.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Hairstylist/Nail Technician, 04/2013 - 05/2014
Hyatt Asheville, NC,
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Prepared nail beds and cuticles, shaped nails and applied polish for over 8 daily customers.
  • Maintained master appointment calendar covering all customer visits, employee schedules and special events.
  • Responded to customer requests and concerns about gel application and nail art designs.
  • Completed consultations with guests to determine nail care needs.
  • Frequently restocked workstations and organized and stocked product sales shelves.
  • Cleaned and sanitized tools and equipment before each client.
  • Treated, prepared and maintained clients' nails on both hands and feet.
  • Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
Call Center Representative, 08/2007 - 02/2013
Quest Diagnostics Incorporated Canton, GA,
  • Answered average of 50+ calls, and emails per day, addressing customer inquiries, solving problems and providing product information.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion and access to services.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
  • Resolved issues over phone, and through e-mail with customers daily.
Education
No Degree: Phlebotomy, Expected in
-
Lakeland Community College - Willoughby, OH
GPA:
Status -
License: Hair Design/Nail Esthetics, Expected in 06/2010
-
Brown Aveda Institute - Mentor, OH
GPA:
Status -
High School Diploma: , Expected in 06/2004
-
Madison High School - Madison, OH
GPA:
Status -

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Resume Overview

School Attended

  • Lakeland Community College
  • Brown Aveda Institute
  • Madison High School

Job Titles Held:

  • Hair Stylist
  • STNA
  • Hairstylist/Nail Technician
  • Call Center Representative

Degrees

  • No Degree
  • License
  • High School Diploma

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