Innovative Manager seeks position offering opportunities for new professional and personal challenges. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed.
Creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Opened a new store location and assisted in recruiting and training new staff.
Schoo Management Inc. Managed over 120 Condo and Homeowner Associations.Grow Schoo Management from 35 properties to over 120. Oversaw budgeting process for Monitored and documented all income, including delinquencies.Handled customer complaints personally to verify they were properly handled.Created staff schedules in response to community needs.Managed all day-to-day activities involving tenants, subcontractors and property management.Monitored common areas for cleanliness and safety.Worked with the owners to identify, develop and achieve community goals and objectives. assigned properties.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.Collected and kept careful records of rental payments.Maintained excellent customer relationships by adhering to the rule and regulation of each community.Achieved the highest possible net operating income by implementing cost control and revenue improvement programs.Monitored and documented all income, including delinquencies.Handled customer complaints personally to verify they were properly handled.Created staff schedules in response to community needs.Managed all day-to-day activities involving tenants, subcontractors and property management.
Managed 30 condo associations from Fort Myers to Naples.Reviewed and approved billing invoices and expense reports.Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.Drafted business plans, budgets and quarterly and semi-annual business reviews.
Operated a waste water plant that processed 6 million gals per day.Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Assisted in implementation of operations, maintenance and capital programs.Completed all repairs and maintenance work to company standards.Planned work and determined appropriate tools and equipment.Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Responsible for promoting safe and clean working environment.
Lead Installer for a movable shelving company. Examined buildings and project specifications to determine measurements and dimensions.Secured all required permit approvals prior to starting projects.Worked independently on projects and tasks within a team.Consistently constructed projects that were square and level.
Attended preflight briefings.Calculated load weights for different aircraft compartments, using charts and computers.Checked passenger and cargo distributions and fuel amounts to ensure that weight and balance specifications were met.Completed all post-flight duties.Ensured the completion of all required aircraft forms, logs and reports.Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.Inspected aircraft for defects and malfunctions, according to pre-flight checklists.Monitored engine operation, fuel consumption and functioning of aircraft systems during flights.Performed additional duties and special projects as assigned by the Chief Pilot.
Coursework in Marketing and AdvertisingAdvanced coursework in Business Administration
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