Guest Services Resume Example Company Name

GUEST SERVICES

Summary

Dedicated Customer Service Representative who provides exceptional customer service through active listening andproblem solving. Effective written and verbal communication, good decision making. Exceptional aptitude and telephoneetiquette. Assertive and enthusiastic, with an unsurpassed work ethic.

Experience

Guest Services01/2016 to 04/2017Company NameCity, State

Greeted and welcomed guests as soon as they arrive at the hotel.
Maintained the impeccable appearance and cleanliness of the property.
Recorded guest comments or complaints, referring customers to managers as necessary.
Assisted guests with any special requests during their visits.

Receptionist12/2015 to 02/2016Company NameCity, State

Greeted and welcomed guests as soon as they arrive at the office.
Organized and scheduled appointments with the company software.
Processed confidential tax form information.
Verified that information in the computer system was up-to-date and accurate.

Call Center Representative08/2014 to 01/2016Company NameCity, State

Built customer loyalty by placing follow-up calls for customers who reported product issues.
Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
Built customer loyalty by placing follow-up calls for customers who reported product issues.

Education and Training

The Academy of Dental Assisting of CharlotteCity, State

Skills

Eaglesoft Dental Software, Scheduling appointments, Data Entry, Microsoft Outlook, enthusiastic people person, advanced problem-solving, and great organizational skills.

Resume Overview

Create a job alert for [job role title] at [location].

Guest Services Resume Example

Resume Score: 100%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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