Guest Service Team Leader Resume Example

As a guest service attendant I was responsible for the following:

• Opening and closing the registers and service desk.
• Ensuring the lanes are stocked with all supplies team members would need through out their shifts.
• Scheduling breaks and lunches to ensure team members went in a timely manner and within compliance.
• In charge of ensuring all team members followed their core roles.
• Ensured all team members were driving conversion (credit and debit card prompts).
• Resolving guest issues in a timely manner in a way that benefited both the guest and the business.

My first job was a seasonal cashier and was extended to stay on as a full time team member after seasonal time. The functions of the job were:

• Deliver a fast, fun, and friendly shopping experience to each and every guest.
• Properly bag all items to ensure proper guest satisfaction.
• Handle all guest payments including making and giving proper change.
• Maintaining a safe and clean work area.

During my time as a cashier I was also cross trained in other areas of the store such as photo, salesfloor, Target Cafe, guest service desk, as well as prepping to be a front end manager.