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guest service team leader resume example with 13+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Currently looking for middle to top management positions. 
Highlights
  • Management
  • Sales 
  • Client relations specialist
  • Fully Bilingual 
Experience
01/2016 to Current Guest Service Team Leader Concentrix Corp. | WY, State,
  • Multi-tasked position focused on providing high quality guest services.
  • Reporting directly to the executive leadership department, the GSTL collaborates with all departments including Finance and Sales, with the planning and execution of all Target's objectives.
  • The GSTL supervises, trains and coaches' sales members on services and presentation.
  • Dealing with the vendors, completing cash office and deposits on time, and providing support to all floors departments are basically the main roles executed successfully so far.
  • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
  • 50 workers under supervision.
01/2014 to 01/2016 Sales Team Leader Lifespan Corporation | Pawtucket, RI,
  • The main task was basically to maintain all resources working under the same lines of operations complying with regulations and objectives.
  • The STL supervises, trains and coaches' sales members on services and presentation.
  • Dealing with the vendors, completing cash office and deposits on time, and providing support to all floors departments are basically the main roles executed successfully.
  • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
  • Stock replenishment and control were main activities developed in this role as well.
  • 25 workers under supervision.
 
 
 
    01/2008 to 01/2014 Guest Service Attendant Super Target | City, STATE,
    • The main task was basically to maintain all resources working under the same lines of operations complying with regulations and objectives.
    • The GSA supervises guest service members on main services and presentation expectation.
    • Photo lab tech, cash office specialist and floors support are basically the main roles executed successfully.
    • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
    • Stock replenishment and control were main activities developed in this role as well.
    • 25 cashiers under supervision.
    Education
    Expected in to to Associate of Science | Business Administration Palm Beach State, Palm Beach Gardens, Palm Beach GPA:
    Expected in 2007 to to High School Diploma | John I Leonard, Greenacres, Palm Beach GPA:
    Languages
    Bilingual in English and Spanish
    Skills
    Photo, Branding, Customer Service, English, Finance, leadership, complying with regulations, office, promotion, quality, Reporting, Sales, Spanish, supervision

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    Resume Overview

    School Attended

    • Palm Beach State
    • John I Leonard

    Job Titles Held:

    • Guest Service Team Leader
    • Sales Team Leader
    • Guest Service Attendant

    Degrees

    • Associate of Science
    • High School Diploma

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