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Guest Service Team Leader Resume Example

Resume Score: 100%

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GUEST SERVICE TEAM LEADER
Summary
Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. Currently looking for middle to top management positions. 
Highlights
  • Management
  • Sales 
  • Client relations specialist
  • Fully Bilingual 
Experience
02/2016 to Current
Guest Service Team LeaderSuper Target - Royal Palm Beach, FL
  • Multi-tasked position focused on providing high quality guest services.
  • Reporting directly to the executive leadership department, the GSTL collaborates with all departments including Finance and Sales, with the planning and execution of all Target's objectives.
  • The GSTL supervises, trains and coaches' sales members on services and presentation.
  • Dealing with the vendors, completing cash office and deposits on time, and providing support to all floors departments are basically the main roles executed successfully so far.
  • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
  • 50 workers under supervision.
02/2014 to 02/2016
Sales Team LeaderSuper Target - Royal Palm Beach, FL
  • The main task was basically to maintain all resources working under the same lines of operations complying with regulations and objectives.
  • The STL supervises, trains and coaches' sales members on services and presentation.
  • Dealing with the vendors, completing cash office and deposits on time, and providing support to all floors departments are basically the main roles executed successfully.
  • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
  • Stock replenishment and control were main activities developed in this role as well.
  • 25 workers under supervision.
​
    02/2008 to 02/2014
    Guest Service AttendantSuper Target - Royal Palm Beach, FL
    • The main task was basically to maintain all resources working under the same lines of operations complying with regulations and objectives.
    • The GSA supervises guest service members on main services and presentation expectation.
    • Photo lab tech, cash office specialist and floors support are basically the main roles executed successfully.
    • The promotion of Target Products and its Branding are key elements for the goal accomplishment process.
    • Stock replenishment and control were main activities developed in this role as well.
    • 25 cashiers under supervision.
    Education
    Associate of Science: Business AdministrationPalm Beach State - Palm Beach Gardens, Palm Beach, US
    2007
    High School DiplomaJohn I Leonard - Greenacres, Palm Beach, FL
    Languages
    Bilingual in English and Spanish
    Skills
    Photo, Branding, Customer Service, English, Finance, leadership, complying with regulations, office, promotion, quality, Reporting, Sales, Spanish, supervision
    Build Your Own Now

    DISCLAIMER

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Super Target

    School Attended

    • Palm Beach State
    • John I Leonard

    Job Titles Held:

    • Guest Service Team Leader
    • Sales Team Leader
    • Guest Service Attendant

    Degrees

    • Associate of Science : Business Administration
      High School Diploma

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