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guest advisor resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a reliable and friendly worker, adept at learning and mastering new concepts and skills. Passionate about helping customers and creating satisfying shopping experiences. I am very detail oriented and I prefer things looking the best they can and helping people find what they are looking for to the best of my abilities. I get along easily with people and am good at reading the situation and able to mediate if need be. I am good at handling money as well. I consider myself adaptable and I work well under stress. I'm also good at explaining things to people and helping them with whatever they may need. I know how to use a computer effectively along with Microsoft office.

I am a hard-working caretaker diligent about handling all facets of animal care to promote health and wellness. Feed, water and groom animals on regular schedule, as well as provide exercise and positive attention to boost happiness. Passionate about animal welfare.

Personable and dedicated Customer Service Representative with experience in sales industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Quick learner
  • Computer proficient
  • Great with animals
  • Good with people
  • Excels in writing
  • Very knowledgeable about various kinds of animals and their needs
  • Get along easily with people
  • Very patient and observant
  • Can play viola and piano
  • Good time management
  • Good mathematics skills
  • Quality and detail oriented
  • Great planner
  • Excellent with kids
  • Customer service
  • Materials handling
  • Money handling
  • Effective customer communication
  • Research and facts collecting
  • Microsoft office understanding
  • Relationship Building
  • Recordkeeping skills
  • Verifying data accuracy
  • Animal handling
  • Observant and Patient
Experience
Guest Advisor, 11/2019 to 08/2021
Gamestop Corp.North Babylon, NY,

I worked the cash register, handling card and cash transactions and preventing any fraudulent ones

Signed many people up for our rewards program ensuring we got repeat and loyal customers

Educated people on the varies care requirements of many different types of animals, as well as possible illnesses to look out for

Took care of all the animals we had on hand, making sure they had proper food, water, toys, treats, and were healthy and clean

Cleaned and organized the store making everything presentable

Took inventory and made adjustments if we had more or less than what our system said

Stocked the store when the truck came in with new product in a timely manner

Assisted customers with finding product and any questions they had like with nutrition or an illness their pet was experiencing

Sold animals to customers telling them about our guarantee and ensuring they have everything they need to properly care for the animal as well as the knowledge of how to

Went through food on the shelves to check if everything was in date and not expired and throwing away anything that was

Signed people up for our vital care subscription as well as encourage people to download the Petco app

Answered customer service phone calls and assisted them

Getting online orders picked out and ready for pick up

Getting items for ship from store together, boxing them up, putting shipping labels on them, and making them easy to pick up for UPS Preventing as much theft as possible

Customer Service Representative With Cash Handling, 11/2018 to 04/2019
WorldWide PhotographyCity, STATE,

I work seasonally at a Santa picture set there I had to:

  • Greet people at the gate and tell them our prices and how things work and answer any questions they had
  • Had to keep track of reservations and manage the line and when to cut it off for breaks
  • Set up and take down the laptops and cameras for opening/closing
  • Work the cash register there to check people out
  • Show people the pictures we took and print them
  • Run for materials in the back room and get my coworkers their food and drinks when needed
  • Encourage people to purchase pictures and more add-ons to packages
  • Take pictures when needed
  • Encourage kids and people to take pictures, mainly helping kids see that it was fun and not scary

Also worked there dressed as the Easter bunny for pictures where I:

  • Interacted with kids to make them laugh and less afraid
  • Encourage people to come over to take pictures and improve sales
Volunteer Security Guard, 03/2014 to 04/2018
Sagebrush ChurchCity, STATE,
  • I patrolled the grounds to ensure the safety of our guests and report any suspicious activity
  • Help guide newcomers on where everything's set up
  • Count the money from donations with another security guard
  • Help escort disorderly people from the grounds peacefully
  • Answer questions about the church and what we do and resources we have available
Education and Training
High School Diploma: , Expected in 2018 to NM Connections Academy - Santa Fe, New Mexico,
GPA:
Certifications

Driver's License February 2021 to February 2029

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Resume Overview

School Attended

  • NM Connections Academy

Job Titles Held:

  • Guest Advisor
  • Customer Service Representative With Cash Handling
  • Volunteer Security Guard

Degrees

  • High School Diploma

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