Growth New Business Account Executive Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

I am a contagiously energetic, charismatic communicator and creative critical thinker who is inspired by the power and potential of innovation and technology to serve people and solve problems. My personal mission and passion is to create transformative platforms for people and organizations to be enabled and empowered to express their full purpose and promise.

  • Inside and outside sales
  • Customer needs assessment
  • Lead generation
  • B2B and B2C sales
  • Negotiating and Sales closing
  • Executive communication
  • Public speaking
  • Data-based decision making
  • Leadership
  • Team building
01/2020 to Current
Growth New Business Account Executive Vista Equity Partners Blacksburg, VA,

As a consultative technology sales professional, I work as a customer engagement and communications strategist to drive digital transformation in organizations leveraging Twilio APIs and software solutions.

  • Generated leads and capitalized on valuable business opportunities to bring in new company revenue
  • Increased bottom-line profitability by growing customer base and capitalizing on upsell opportunities
  • Developed highly empathetic client relationships and earned reputation for exceeding corporate goals
  • Negotiated long term strategic partnership terms and prepared contracts and completed sales with new and existing clients

PERFORMANCE: Delivered $2.2M in new business revenue

  • Q4 2020 = 281% New Business Revenue Target
  • Q3 2020 = 120% New Business Revenue Target
  • Q2 2020 = 236% New Business Revenue Target
  • Q1 2020 = 687% New Business Revenue Target


  • Sales Club 2020 Winner as Top 10 Performing Account Executive in North America
  • Black Twilions Employee Resource Group "Community Impact Award" Winner for members who have impacted and contributed to building communities through community service in and outside Twilio
  • Black Twilions Employee Resource Group "Twilio Vibes Award" Winner for contribution to the joy and atmosphere of working at Twilio
  • Selected as Panel Speaker, at the Sistas in Sales Conference, among C-Suite Executives, VPs and Industry Thought Leaders 2020 with 1,400+ attendees
  • Appointed to interviewing Panel for Account Executive and Solution Engineering prospective candidates
  • Appointed new hire mentor
03/2018 to Current
Volunteer Team Member VIVE Church City, STATE,

2021: Campus Director

  • Supported Campus Pastors to plan, coordinate and facilitate leaders training
  • Created and curated leaders' roles and responsibilities guide based on content from several VIVE Church training and leadership courses
  • Supported and collaborated with Campus Pastors on team and campus strategies, projects planning and budgeting
  • Maintained general oversight over all teams and projects to support Campus Pastors

2018-2021: Midweek Leader (Connector & Communicator)

  • Networked, connected and managed relationships with new and established community members
  • Led and directed the group to a focused dialogue and facilitated discussion
  • Reported weekly attendance

2020: Project Manager

  • Coordinated guest experience for Sunday Worship Experiences (in-person and virtually) including volunteer scheduling, training and station manning
  • Developed VIVE San Francisco and VIVE Oakland's COVID Health and Safety protocol for indoor and outdoor gatherings
  • Led mass campus outreach drive to call and connect with 700 members in database to check if they are still active members and update addresses
  • Maintained general oversight over all teams and projectd to support Campus Pastors

2019: Auditorium Lead

  • Coordinated auditorium set up for Worship Experiences, as well as volunteer scheduling, training, and weekly attendance record keeping
  • Managed guest resources inventory, and managed restock ordering when required

2018: Team Hospitality

  • Created weekly meal plans, prepared and facilitated team breakfast

PLATFORM ROLES: Giving Message; Communion Message; Team Devotional, Host

11/2018 to 12/2019
Business Development Representative - Team Lead Twilio City, STATE,
  • Created and improved sales pipeline using cold and warm techniques
  • Promoted to leadership position in recognition of strong work ethic, demonstrated ability to provide exceptional customer service, and the ability to inspire and coach colleagues to do the same
  • Led a team of 9 Business Development Representatives, in partnership with the Sales Development management to increase team sales performance and customer satisfaction, as well as enabling personal and professional development for Representatives
  • Interviewed and trained 10 new Business Development Representatives


  • 119 % Business Target Attainment
  • $8.7M+ in sales pipeline generated
  • Top 3 Business Development Representative globally
  • #1 Business Target % Attainment for East Coast (North America) Business Development Team
  • Voted MVP for East Coast (North America) Business Development Team
05/2018 to 08/2019
Services Intern TechSoup Global City, STATE,

PROJECT: Global Expansion Program Marketing Support

  • Responsible for researching nonprofit congregators across about 100 countries (primarily in LATAM, Africa, and the Middle East) to identify communications channels to reach more nonprofits in those territories
  • Results: Achieved 150% above the expected new market channel contact lists and generated 10 leads through cold and warm market prospecting

PROJECT: Services Market Study

  • Responsible for interviewing US nonprofits to better understand IT support service needs, satisfaction with TechSoup service delivery and consult and on new value-added services offered
  • Results: Conducted 20 cold call outreaches to multisector nonprofit organizations (ranging from 3 to 200 employees); Interviewed and conducted technology pre-sales consultations for 11 clients in collaboration with the Cloud Services Sales Team; Co-developed and prototyped new technology service product with Technology Solutions Directors

PROJECT: Global Expansion of TechSoup Courses (E-learning platform)

  • Responsible for curating a TechSoup Courses toolkit that will provide all the information, instructions, and documentation needed by global partners to adopt and implement the Learning Management System (LMS) being used in the US
  • Results: Audited and reviewed a sample of the courses offered on the TechSoup e-learning platform; Tested and gave recommendations on new partner onboarding training; Assembled an LMS in a box ready for partner distribution based on engagement with LMS and global partners, comprising 50+ digital assets

Other skills developed: Content Creation; Data Visualization; Design Thinking; Instructional Design; Learning Management System Course Creation

Education and Training
Expected in 04/2019
Master of Science: Business Analytics
Hult International Business School - San Francisco, CA,
  • Pioneering Dual Masters Degree Cohort
  • Courses included: Data Strategy, Data Management,Data Leadership,Data Visualization, Data Optimization, Digital Analytics, Big Data Analytics, Text Analytics & Machine Learning
  • Skills Gained: Cross cultural & cross-functional collaboration; Using technical data analytics tools & strategies to solve problems; Data-driven decision making
Expected in 08/2018
Master of Science: International Business
Hult International Business School - San Francisco, CA,
  • Cum Laude graduate
  • Class Valedictorian & Commencement Speaker for global audience of 3 500+ people from 60+ nations
  • Hult Business Challenge (capstone project): Co-founded an event tech platform and led launch and growth strategy; Recognized as Top 3 idea by panel of startup gurus & VCs
  • Smart City Award Winner: Created IOT enabled AI solution to combat food insecurity in San Francisco
  • Hult Prize Challenge Participant: Co-developed a solar technology solution to fight food insecurity in Africa for the world’s largest social impact university competition
  • Hult Career Services: Volunteer at graduate career development and networking events (now alumni speaker)
Expected in 12/2015
Bachelor of Science: Physiological Sciences (Honors Degree)
Stellenbosch University - South Africa,
  • Thesis: Biological Effects of Childhood Trauma and Anxiety in an Adolescent Population
Expected in 03/2015
Bachelor of Science: Human Life Sciences
Stellenbosch University - South Africa,
  • Majored in: Genetics & Physiology

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Resume Overview

School Attended
  • Hult International Business School
  • Hult International Business School
  • Stellenbosch University
  • Stellenbosch University
Job Titles Held:
  • Growth New Business Account Executive
  • Volunteer Team Member
  • Business Development Representative - Team Lead
  • Services Intern
  • Master of Science
  • Master of Science
  • Bachelor of Science
  • Bachelor of Science

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