Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Focus
Well-qualified sales and marketing professional adaptive to changing market conditions. Demonstrated ability to provide leadership to an organization with a focus on revenue and account longevity.
Summary of Skills
Exceptional customer service
Superb interpersonal skills
Conflict resolution
Background in catering
Budgeting and cost control
Brand management
Accomplishments
Collaborated with prospective clients to create and implement weekend retreat packages and drive weekend SMERF business development.
Professional Experience
04/2011 to CurrentGroup Sales ManagerHyatt | Sunnyvale, CA,
Responsible for prospecting, qualifying and securing all SMERF, Association, Government, Military and Corporate group business.
Sells group rooms with catering aspects and shares corporate accounts with the Director of Sales and Business Transient Sales Manager.
Manages all convention service related aspects for Group bookings.
Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.
Consistently met and exceeded department expectations for productivity and accuracy levels.
07/2005 to 03/2009Account ManagerWorkable | Boston, MA,
Managed trial memberships by providing members with product information and location benefits.
Coordinated resort stays with appropriate activities and transitional support to full time ownership.
Member of 2008 Presidential Club by exceeding 1.5 million dollars in new owner revenues.
Identified prospective members using lead generating methods and performing an average of 60 cold calls per day.
10/2003 to 06/2004Group Sales ManagerFour Seasons Hotels Inc | Fort Lauderdale, FL,
Generated guestroom revenues in government and corporate markets at a property capacity of 203 guestrooms.
Coordinated various group events to include company training, seminars, conferences and meetings.
Participated in civic and community events via city Chambers of Commerce and assorted non-profit organizations.
10/2002 to 10/2003Director of CateringKimpton Hotels | Salt Lake City, UT,
Generated catering/banquet revenue at a property capacity of over 12,000 square feet.
Managed a department of three managers achieving a catering budget of 3 million dollars annually.
Special focus were on city and community events and programs in conjunction with the Cerritos Performing Arts Center.
Managed all convention services for sales bookings.
Participated in various incentive programs and contests designed to support achievement of production goals.
11/1998 to 03/2002Group Sales ManagerFour Seasons Hotels Inc | Las Vegas, NV,
Generated guestroom and catering revenues in tour and travel, government and corporate markets at a property capacity of 309 guestrooms and 23,000 sq. ft. of meeting space.
Coordinated various group events to include company training, seminars, product demonstrations and conventions.
Participated in networking events the local Visitor & Convention bureaus, the Chamber of Commerce and assorted non-profit organizations.
09/1994 to 11/1998Catering/Special Events ManagerConcord Hospitality | Little Rock, AR,
Responsible for solicitation and management of group special events from 100 to 6,000 guests within the park, utilizing over 200,000 sq.
feet of event space.
Specialty events included car shows, company picnics/parties and media promotions.
Generated revenues to include park admission, entertainment, food & beverage and merchandise sales.
01/1992 to 09/1994Catering Sales ManagerConcord Hospitality | Wauwatosa, WI,
Solicited and managed group events onboard the famed luxury ocean liner-turned-hotel at a property capacity of 365 guestrooms and 165,000 sq. ft. of function space.
Specialty events included various studio filming, music festivals, car shows, company picnics/parties and media promotions.
Generated revenues to include ship admission, entertainment, food & beverage and merchandise sales.
07/1990 to 01/1992Catering Sales ManagerEMBASSY SUITES HOTEL | City, STATE,
Generated meeting space and catering revenues in social and corporate markets at a property capacity of 290 guestrooms and 15,000 sq. ft. of meeting space.
Coordinated various private events to include company training, seminars, conferences and meetings and wedding receptions.
Participated in events in community events promoting awareness via city Chambers of Commerce and assorted non-profit organizations.
Education
Expected in Associate of Arts | BusinessCalifornia State University Long Beach, Long Beach, CAGPA:
Expected in | Liberal ArtsCypress Community College, Cypress, CAGPA:
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