Group Sales and Catering Account Executive Resume Example

Designed and facilitated:

• New Hire Orientation, Guest Service classes, Management Education and Development (MEAD) classes, Train-the-Trainer series
• DiSC "Classic", "Workplace", "Work of Leaders" and "Five Behaviors of a Cohesive Team"
• TiPS (Training for Intervention Procedures) certified trainer, Health Communications, Inc.; alcohol liability training
• Evaluated effectiveness of training programs and recommended improvements to upper management
• Developed surveys to identify training needs
• Organized and edited training manuals, multimedia visual aids and other educational materials
• Applied adult learning theory
• Reviewed and edited training materials for accuracy and policy compliance
• Developed departmental systems and procedures to better align with the work flow process
• Tested all training software and hardware prior to training program
• Collaborated with number of departments in the Enterprise to provide individualized departmental
• Used Cornerstone Learning Management System to create curriculum and Computer Based Training/Testing (CBT).

• Instructed/facilitated business school curriculum (strategic staffing practices, business writing, and introduction to computers)
• Distributed and posted course syllabus and answered student questions regarding standards, material, grading and progression at beginning of semester.
• Networked extensively with community business owners and leaders
• Developed and presented over 300 "real world" and career focused presentations to high school students in Southwest metropolitan Minneapolis area
• Developed quizzes, exams and assignments to measure student progress and comprehension.
• Sourced appropriate course materials to support variety of student learning needs and styles and deliver content in relevant, distinctive ways.
• Facilitated group discussions, encouraging students to address class concepts to increase understanding.
• Integrated multimedia technology in classroom instruction for well-rounded and engaging approach to instruction.
• Used variety of teaching methods such as lectures, discussions and demonstrations.