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Group Sales and Catering Account Executive Resume Example

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GROUP SALES AND CATERING ACCOUNT EXECUTIVE
Summary

Professional trainer, facilitator and instructional designer, formerly employed by Scott County's largest employer. Delivered hundreds of instructor-led training to many frontline, supervisory and management team members. Uses adult learning theory, ADDIE model, and trainer competencies, while making effective use of presentation technology. Effective interpersonal communication, verbal, written, organizational, administrative and public speaking skills.

Skills
  • Adult learning theories
  • Project coordination
  • ADDIE model, Kirkpatrick's model of evaluation
  • Experience with sales processes
  • Proactive mindset
  • New hire on-boarding
  • Open communication style
  • Training solutions development
  • Trained in DiSC programs
  • Trained in Predictive Index
  • Administrative and organizational skills
  • Business writing
  • Change management
  • Interpersonal communication
  • Client relationships
  • Instructor
  • Team building
  • Leadership
  • Gaming Enterprise experience and knowledge
  • Organizational development
  • Presentations
  • Project coordination
  • Public speaking
  • Trainer
  • Training materials
  • Training manuals
  • Training programs
Experience
Company Name | City, StateGroup Sales and Catering Account Executive01/2018 - 05/2020
  • Prospected new clients and sold conference space in the Mystic Lake Center.
  • Nurtured customer relationships with positive, knowledgeable support for all sales and service needs.
  • Achieved or surpassed company-defined sales quotas for 12 consecutive months.
  • Performed promotional sales calls to increase client base.
  • Marketed brand and products to drive revenue growth.
Company Name | City, StateTraining & Development Specialist01/2014 - 07/2017

Designed and facilitated:

  • New Hire Orientation, Guest Service classes, Management Education and Development (MEAD) classes, Train-the-Trainer series
  • DiSC "Classic", "Workplace", "Work of Leaders" and "Five Behaviors of a Cohesive Team"
  • TiPS (Training for Intervention Procedures) certified trainer, Health Communications, Inc.; alcohol liability training
  • Evaluated effectiveness of training programs and recommended improvements to upper management
  • Developed surveys to identify training needs
  • Organized and edited training manuals, multimedia visual aids and other educational materials
  • Applied adult learning theory
  • Reviewed and edited training materials for accuracy and policy compliance
  • Developed departmental systems and procedures to better align with the work flow process
  • Tested all training software and hardware prior to training program
  • Collaborated with number of departments in the Enterprise to provide individualized departmental
  • Used Cornerstone Learning Management System to create curriculum and Computer Based Training/Testing (CBT).
Company Name | City, StateAdjunct Instructor, Relations Specialist, High School Coordinator08/2008 - 06/2012
  • Instructed/facilitated business school curriculum (strategic staffing practices, business writing, and introduction to computers)
  • Distributed and posted course syllabus and answered student questions regarding standards, material, grading and progression at beginning of semester.
  • Networked extensively with community business owners and leaders
  • Developed and presented over 300 "real world" and career focused presentations to high school students in Southwest metropolitan Minneapolis area
  • Developed quizzes, exams and assignments to measure student progress and comprehension.
  • Sourced appropriate course materials to support variety of student learning needs and styles and deliver content in relevant, distinctive ways.
  • Facilitated group discussions, encouraging students to address class concepts to increase understanding.
  • Integrated multimedia technology in classroom instruction for well-rounded and engaging approach to instruction.
  • Used variety of teaching methods such as lectures, discussions and demonstrations.
Education and Training
Minnesota School of Business | City, StateMaster of Business Administration in Human Resources
University of Maine | City, StateBachelor of Science in Education
K-8 Education curriculum in Language Arts and Social StudiesGraduated with Honors
University of East Anglia | | City, EnglandStudent Teaching
Activities and Honors

TIPS Certified Trainer-Alcohol Liability Training by Health Communications, Inc. Award, 2017: Top 10 Training Team from Health Communications, Inc.

Additional Information
  • Licensed and taught Kindergarten and 4th grade in Eliot, Maine
  • Licensed and taught 7th grade Social Studies, Charlotte, NC
  • Hospitality & Tourism Management-certificate of completion (1.5 CEUs), Florida Atlantic University Executive Education
  • COVID-19 Contact Tracing-course certificate, Johns Hopkins University/Coursera
  • Cultural Diversity & Inclusion-course certificate University of Illinois/Coursera
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Resume Overview

School Attended

  • Minnesota School of Business
  • University of Maine
  • University of East Anglia

Job Titles Held:

  • Group Sales and Catering Account Executive
  • Training & Development Specialist
  • Adjunct Instructor, Relations Specialist, High School Coordinator

Degrees

  • Master of Business Administration in Human Resources
    Bachelor of Science in Education
    K-8 Education curriculum in Language Arts and Social Studies
    Student Teaching

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