group home manager resume example with 6+ years of experience
Patient Group Home Manager known for being active, enthusiastic in liaising for residents. Gifted professional willing to cultivate positive and welcoming setting for residents and staff members alike. Ready for new position involved in creating pleasant and fulfilling atmosphere promoting overall well-being.
Experience driving community support with proactive approaches and diligent leadership of physical resources and personnel. Organized and committed to optimizing support to handle growing demands. Advanced Spanish abilities.
Compassionate Residential Treatment House Manager dedicated to directing efficient operations in Mental care facility. Offering 15 years of hands-on experience scheduling and supervising staff, proposing house budgets and arranging appointments and calendars. Proficient in Excel and Powerpoint. Accommodating and welcoming professional possessing excellent time management, communication and interpersonal skills.
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- Developed application tracking and filing systems for staff to improve recruitment and intake efficiency.
- Automated office operations, managing client correspondence, supplier record tracking and data communications.
- Assisted Staff with sustainable, scalable administrative operations and project management support.
- Created and requested dietary surveys to establish allergy and dietary restrictions for community members.
- Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
- Managed daily needs of 32 developmentally disabled individuals through budget management, menu planning, activity planning and transportation coordination.
- Conversed with residents to promote social interaction and reinforce positive behaviors.
- Initiated resident transfers to other programs to better meet resident needs.
- Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
- Resolved concerns regarding staff, residents and all aspects of care to maintain standards throughout group home.
- Communicated with families or advocates to discuss resident needs and progress.
- Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
- Collaborated with treating psychiatrist to develop individual service plans for each resident.
- Monitored performance of 10-staff members to gauge work efficiency and improve overall productivity.
- Reported, investigated and followed up on abuse and neglect cases.
- Created the work schedule one month in advance, making sure all shifts had adequate coverage.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Kept up with latest trends and recommended enhancements to enhance company product offerings.
- Managed revenue strategies, sales and customer engagement tactics, increasing client base 60%.
- Partnered with sales representatives during customer consultations to strengthen agency and customer relations.
- Generated company growth for 80% consecutive years through market expansion and sales.
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
- Analyzed and assessed market shifts to maximize opportunities and establish possible leads into new markets.
- Built relations with international suppliers while liaising with factories to develop, design and select product for retail roll-out.
- Created agendas and communication materials for team meetings.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Collaborated with others to discuss new Strategic opportunities.
- Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
- Owned marketing campaigns from initial scope through execution and refinement.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Created award-winning programs, strategies, and sales tools from concept to completion, resulting in greater team efficiency and effectiveness.
- Cultivated customer and distributor rapport to increase retention rates and drive goal achievement.
- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
- Grew Tax Firm business sales by 50% in 6 months term.
Texas Department of Family and Protective Services completed Trauma Informed Care Training.
Texas Department of Family and Protective Services completed Psychotropic Medication Overview Training.
Texas Department of Family and Protective Services Suspected Abuse of Neglect of a Child.
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Resume Overview
School Attended
- Grambling State University
Job Titles Held:
- Group Home Manager
- Sales Manager
- Marketing Manager
Degrees
- Associate of Science
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