Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, merchandising and recruiting.
Store Manager adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.
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Maintained store inventory levels to meet customer needs by utilizing the virtual pick list applications. Opened a new store location and assisted in recruiting and training new staff. Addressed customer inquiries and resolved complaints. Responsible for the running of the store when needed. Conducted sanitation and safety audits within the store.
Responsible for the investigation of internal and external theft in the store. Ensured that safety policies were adhered by all employees. Worked closely with local law enforcement agencies to ensure the safety of customers. Conducted safety and fire inspections within the store.
Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Conducted safety inspections throughout the store. Investigated customer accidents to reduce liability to the company.
Greeted customers as they entered the store. Approved customers checks before they checked out. Rang customers lottery requests up. Assisted in the apprehension of shoplifters.
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