Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Inventory replenishment
  • Store planning and display design
  • Product displays
  • Safety methods
  • Merchandise stocking
  • First Aid/CPR
  • Communications
  • Customer service
  • Team management
  • Problem resolution
  • MS Office
  • Organization
  • Project organization
  • Skilled in food handling
Education and Training
Math And Science Technology Washington , DC Expected in 06/2009 High School Diploma : - GPA :
UDC Washington , DC Expected in 06/2012 Home Health Aide : Medical - GPA :
Technical Learning Center Washington , DC Expected in 06/2016 Medical Assistant : Medical - GPA :
Experience
Torrid - Grocery Stocker Cashier
Columbus, OH, 10/2017 - 12/2019
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Bent, lifted, opened, and moved
  • Products weighing up to 30 pounds.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Assessed floor displays to determine which merchandise required restocking.
  • Replenished inventory with focus on addressing customer needs.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories
Giant Eagle - Sales Associate
Camden, PA, 03/2015 - 06/2017
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Recommended merchandise to customers based on needs and preferences.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Processed orders through system and coordinated product deliveries.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Western Dental - Crew Member
Chico, CA, 01/2013 - 01/2015
  • Organized and restocked supplies to support operations and team productivity.
  • Accepted and processed payments via credit card and cash daily.
  • Brought in loads for sorting, storage or disposal according to quality categories.
  • Volunteered to take on additional crew duties, when fellow Macdonald's employees fell ill.
  • Drove team success by completing all jobs quickly and accurately.
  • Loaded and unloaded materials by hand
  • Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
  • Sanitized equipment and decks after each shift to remove leftover fish and carcasses.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Bakers Shoes - Floor Supervisor
City, STATE, 10/2010 - 12/2012
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Monitored performance of 8 team members to develop optimization plans.
  • Raised profits 65% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, resolving customer issues.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings 73%.
  • Collaborated with leadership to determine needs and devise improvement plans to reach strategic targets.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

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Resume Overview

School Attended

  • Math And Science Technology
  • UDC
  • Technical Learning Center

Job Titles Held:

  • Grocery Stocker Cashier
  • Sales Associate
  • Crew Member
  • Floor Supervisor

Degrees

  • High School Diploma
  • Home Health Aide
  • Medical Assistant

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