Recent graduate from California State San Bernardino with a B.A. in Criminal Justice with excellent research, time management and problem solving skills. Ability to function at a high level in a wide variety of settings.Detail-oriented individual with strong technical skills and the ability to learn concepts quickly.Ambitious student who has completed coursework in criminal justice and psychology. Possesses strong interpersonal skills and a desire for a career in Criminal Justice.
Executed cash transactions quickly and accurately.Greeted all customers.Delegated tasks to team members to optimize productivity.Handled products and equipment in accordance with safety and sanitation guidelines.Directed and managed all functions of the dairy, frozen, produce and bakery departments.Conducted price checks for cashiers and service clerks.Handled resets according to schedule, including deleted and new merchandise.Ordered and shelved weekly sale items for customers.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Checked out customers and bagged items quickly.Safely operated manual and electric pallet jacks.Suggested additional items and offered samples of weekly promotional items to increase store sales.Organized and positioned product cases in produce warehouse and walk-in cooler.Praised by management for being a fast and efficient worker, requiring little supervision.Served shoppers in a prompt, courteous and friendly manner.Cleaned walls, fans and drains in bakery coolers, display cases and work areas.Broke down heavy pallet loads of cases, boxes and bags.Arranged and stocked department displays.
Completed Basic Training and Advanced Individual Training upon entering the service. Qualified Expert on marksmanship tests on rifle, pistol, grenade and driving. Passed the Army Physical Fitness Test on numerous occasions. Logged and filed classified documents. Received training in processing prisoners of war and captured documents.Effective decision-maker in high-pressure environments.Maintained complete accountability during redeployment of all sensitive items and communication equipment.Completed multiple fire prevention safety training.Maintained rifles, machine guns, mortars and hand grenades.Evaluated terrain and recorded topographical information.Received training in Locating and disabled improvised explosive devices (IEDs). Received Military Police training.
Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Placed special orders and called other stores to find desired items.Recommended merchandise based on customer needs.Operated a cash register to process cash, check and credit card transactions.Guided customers in choosing items that reflected personal style and shape.Facilitated monthly and quarterly physical inventory counts.Explained information about the quality, value and style of products to Influence customer buying decisions.Replenished floor stock and processed shipments to ensure product availability for customers.Answered customers' questions and addressed problems and complaints in person and via phone.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Kept the showroom clean and maintained neat, orderly product displays.Built customer confidence by actively listening to their concerns and giving appropriate feedback.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Communicated store policy violations to the leadership team in a timely manner.Built and maintained effective relationships with peers and upper management.Processed shipments and maintained organized stock shelves.Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Marked clearance products with updated price tags.Displayed the appropriate signage for products and sales promotions.Addressed customer inquiries and resolved complaints.
3.0 GPA. Coursework in Criminal Justice and Psychology among other subjects. Legal Studies coursework. Coursework in Communications, Criminal Law and Public Administration. Coursework in Juvenile Justice and Deviance in Society. Coursework in Macro and Micro Economics.
3.0+ GPA. Coursework in numerous subjects including Criminal Justice, Psychology, Sociology, Natural and Life sciences, Mathematics, History and other subjects. Achieved Certificate in Criminal Justice.
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