- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
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- Date of Birth:
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Highly eager individual, with many job titles in customer service and providing the last line of defense for high end meal restaurants , making sure the customers meal is to perfection before reaching the customer. With four years in the food industry, knowing how to approach angry/unpleased customers. Along with being a dependable individual with exceptional peoples skills while keeping a strong composure with workers and customers allowing a friendly work environment.
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Spartannash – Bluefield, VA,
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Handled many Customer problems, and dealt with customer safety when people wouldn't abide by the rules throughout the pandemic.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
The Tides Inn – Irvington, VA,
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Memorized menu to provide guests information about food choices to enhance experience.
- The main importance of my job here was too relay tickets to the cooks, prepare all the outgoing food leaving with its highest quality, relaying food complaints/cook complaints to the manager on duty. All while keeping a calm and composed self putting my work above my emotions. All while keeping the kitchen and outside seating area running as smoothly as can be!
- Fulfilled food handling requirements and food safety compliance of restaurant.
Prince William County Government – Dumfries, VA,
- Enforced rules and held customers accountable for not following gym regulations.
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Educated customers about brand to incite excitement about company's mission and values.
- Responded to all customer inquiries thoroughly and professionally.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
Emils Tavern – City, STATE,
- Stepped into additional roles during busy times to boost coverage of important stations. On weekends when cooks became overwhelmed, I would step in to prepare burgers, salads and whatever they asked of me as I loved the team I worked with and always wanted to help as best I could.
- Efficiently and quickly cleaned various dishes, silverware and pots to provide smooth service and reduce wait times.
- Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
- As this was my first job, 129 Center Cut wasn't even open yet. So when they began hiring, my manager at Emils took his favored employees with him to the new establishment bringing me along with him!
College of Lake County - Grayslake, IL
- Minored in Kinesiology
College of Lake County - Grayslake, IL
- Minored in Criminal Justice
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School Attended
- College of Lake County
- College of Lake County
Job Titles Held:
- Grocery Associate
- Restaurant Expo
- Gym Attendant
- Lead Dishwasher
Degrees
- GED
- GED
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