Graphics Media Account Manager Resume Example Builder Homesite, Inc, BDX

GRAPHICS MEDIA ACCOUNT MANAGER

Professional Summary

Seasoned Professional looking to leverage over 18 years of professional experience and knowledge in a variety of industries, including certifications in Assisted Living Facility Management and Alzheimer's Disease and Related Disorders, and fundamental nursing skills training. Looking to secure a position in Administration within an Extended Living Community, while completing a Master of Science in Dementia and Aging Studies (MSDA) with Practitioner and Long Term Care Administration concentration. My goal is to apply the global, interdisciplinary and human rights perspective developed through academia, and administrative skills toward fostering excellence in the delivery of individualized, person-centered, quality care through innovative programs and services, ultimately enhancing safety, enrichment, and quality of life for residents, their families, and their caregivers.

Skills

Enterprise Resource Planning (ERP) Software: JD Edwards EnterpriseOne
Project Management Software: Basecamp 2.0 & 3.0
Customer Resource Management (CRM) Software: Salesforce; MS-CRM; Sales 1440; Wrike
Adobe Programs: Photoshop; Illustrator; Acrobat
Architectural/Construction Software: Autodesk Design Review
Microsoft Office Suite: Word; PowerPoint; Excel; OneNote; Publisher; Outlook
Operating Systems: Windows 95 through Windows OS; Macintosh
Administrative, Government, Profit and loss
Acrobat, Government regulations, Project Management
Adobe, Graphics, Purchasing
Photoshop, Illustrator, Quality
Advertising, Interpretation, Quality Assurance
Anatomy, JD Edwards, Recruitment
Approach, Leadership, Reporting
Art, Regulatory Compliance, Research
Assisted Living, Life Support, Safety

Basic, Macintosh, Sales
Blueprints, Managing, Strategic
Budgeting, Marketing strategy, Teaching
Budget, Marketing, Time Management
Business Administration, Materials, Training programs
Competitive, Medical Terminology, Type
Content, Excel, Underwriting
Contracts, Microsoft Office Suite, Written Communication
Counseling, Windows OS
Credit, Outlook
CRM, PowerPoint
Client, Publisher
Clients, Windows 95
Customer Service, Word
Customer support, Modeling
Database, Mortgage Loan
Documentation, Mortgage Origination
Edge, Operating Systems
Staff training, Philosophy
ERP, Policies
Enterprise Resource Planning, Presentations
Financial, Problem Solving
Analysis of financial statements, Processes
Forms, Processors

Work History

Graphics Media Account Manager | Builder Homesite, Inc, BDX - Austin, TX01/2016 - 07/2019

Managed a large portfolio of national industry-leading homebuilder accounts.
Consistently delivered unusually high output and quality graphics media art content TIME MGT.
Nurtured and maintained relationships between BDX and homebuilder Marketing teams.
Created cost-effective, personalized project strategies that competitive edge.
Directed and managed a pipeline of projects varying in product type, complexity, status, requirements, standards, and deadlines.
Participated and supported "in-house" sales presentations and events to convert prospects into clients.
Deliberate and meaningful communication during client discovery process revealed all available facts, needs, and standards.
Objective evaluation of facts diagnosed needs and tactful discussion of areas in need of improvement provided opportunity to offer fresh perspectives and creative alternatives and lead to a unified definition of specific, measurable, and achievable goals and objectives and timeframe.
Cooperative adoption of agreement on the outcomes through.
Created trust built on reliability, transparency, and clear, regular communication from initial engagement to set realistic expectations.
And customer support Sought input and feedback from client, collaborated with interdepartmental team members to gain different perspectives to ensure plans, services, and outcomes were in the best interest of all parties.
Provided consistent quality of service, content, reviewed project proofs for production accuracy and evaluated quality standards, provided approval or redirection feedback to BHI's Indian team, streamlining collective efforts through collaborative communication, while delivering well before set deadlines.

Purchasing Administrator, Budget Coordinator, & Loan Servicing Counselor | DR Horton, America's Builder, DHI Mortgage, A DR Horton Company - Austin, TX10/2007 - 01/2016

Progressed through promotions in the mortgage and builder side of the corporation.
Initiated, planned, and developed systematic procedures fueled by knowledge of government record research, created a project database to facilitate the flow of information and analyzation recordings that lead to discovery of multiple areas of missed opportunity and revenue that recognized profit and loss errors.
Advanced rapidly from the mortgage side to the builder side as a Budget Coordinator in the Construction Purchasing Department; striving to create more meaning and value, provided fresh opportunities to identify and address unseen problems, mining to understand the undefined circumstances, lead to broad-range and intimate working knowledge that led to further advancement into the Purchasing Assistant role,.
Successful project management achieved by an iterative approach allowed the evolution of project-specific individualized plans to be guided by continuous assessment and evaluation of results and impacts.
Created and implemented systemic process improvements that enabled the dissolution of a department within the organization by streamlining tasks and redefining underutilized technological resources, empowering independence, and self-sufficiency and improved communication and content accuracy among internal customers and external partners and contract service suppliers.
Developed and led in-service training programs and new staff training and departmental orientation that established clear and consistent interdepartmental communication on procedures and policies and promoted successful integration follow-through of new and existing standardized methods.
Delegated and directed activities of assistants recruited to accomplish goals; involved in recruitment planning, performed resume screening and selection, and interviews; collaborated with the department manager on interview evaluations and final candidate selections.
Achieved overreaching goals and outcomes by modeling and encouraging a commitment to a "quality-first" philosophy; fostered a "pro-change" atmosphere by showing respect and consideration for the challenges and diversity within each role by seeking input and feedback; cooperative planning developed a team united in excellence.
Precisely measured blueprints, estimated materials required, worked with vendors to obtain material and labor bid; built consistently accurate take-offs for costs within Enterprise Resource Planning (ERP) Software ensuring accurate budgeting, projected cost to build, and work order generation.

Branch Manager/Mortgage Loan Origination Consultant | America One Finance/First Texas Mortgage/Acquire ROI - Austin, TX10/2007 - 01/2016

Provided mortgage loan and financial counseling and advice to clients by staying current with changes in related government regulations and underwriting criteria of a wide range of lender loan product portfolios; explained contracts, disclosures, and forms in layman's terms to ensure their rights and liabilities where understood.
Conducted client interviews to supplement submitted documentation and validate a complete and accurate financial profile; predicted loan approval based on qualitied and quantified factors, including analysis of financial statements and accurate interpretation of underwriting guidelines and government regulating policies.
Recruited, interviewed, hired and trained loan processors; directed, supervised, and audited their work in each stage of origination to ensure compliance with regulatory policies.
Networked with industry professionals, developed a mutually beneficial, indirect marketing strategy, and provided an offering of choice for clients of available, qualified providers of various services required within the mortgage loan transaction.

Education

08/2019

Basic Life Support Training - Certification #17H0D4 - American Red Cross

2007

Previous Certifications, Licensure & Training

Awareness: Fair Debt Collection Practices, Certification #5918231 - Regulatory University

Fair Debt Collection Practices Act, Certification #5835715 - Regulatory University

Fair Debt Reporting Act for Lenders, Certification #5962738 - Regulatory University

2007Information Privacy, Certification #5835869 - Regulatory University

Certifications & Training

A Management Reference for Executive Directors, Managing Your Assisted Living Community (NAB Approved)

Alzheimer's Disease & Related Disorders, Levels 1 & 2 (NAB Approved)

University of South AlabamaBachelor of Fine Arts: Graphic Design, Painting, MultiDean's List Award Recipient

Texas State UniversityMaster of Science: Dementia and Aging Studies, Practitioner & Long Term Care Administration

Austin Community CollegeAssociate of SciencePre-Health Sciences, 26.6 Credit Hours toward an, GPA: 3.842

Human Cadaver Dissection Lab - Healthcare, Innovations, Sciences Centre

Regulatory UniversityDHIM Fair Lending Refresher, Certification #5690939

The Anatomy of a Successful Loan Officer - Mortgage Training Institute

Mortgage Loan Processing & Uniform Residential Loan Application

Mortgage Origination Comprehensive National Exam Preparation - 360Training & Texas Veterans Land Board

Affiliations

Healthcare Financial Management Association (HFMA) - Present

American College of Healthcare Executives (ACHE) - Present

LeadingAge - Present

American Medical Directors Association (AMDA), (PALTC) - Present

Texas Society for Post-Acute & Long-Term Care Medicine (TMDA), PALTC) - Present

Texas Geriatrics Society (TGS) - Present

Additional Information

VLB TREC CEU & Participating Real Estate Professional Designation - 360Training & Texas Veterans Land Board Mortgage Loan Originator License (NMLS) - Texas Department of Savings & Mortgage Lending Group Fitness Instructor - Body Design University Classic and Latin Ballroom Dance Instructor

Resume Overview

Companies Worked For:

Builder Homesite, Inc, BDX
DR Horton, America's Builder, DHI Mortgage, A DR Horton Company
America One Finance/First Texas Mortgage/Acquire ROI

School Attended

University of South Alabama
Texas State University
Austin Community College
Regulatory University

Job Titles Held:

Graphics Media Account Manager
Purchasing Administrator, Budget Coordinator, & Loan Servicing Counselor
Branch Manager/Mortgage Loan Origination Consultant

Degrees

Basic Life Support Training - Certification #17H0D4 - American Red Cross
Previous Certifications, Licensure & TrainingAwareness: Fair Debt Collection Practices, Certification #5918231 - Regulatory UniversityFair Debt Collection Practices Act, Certification #5835715 - Regulatory UniversityFair Debt Reporting Act for Lenders, Certification #5962738 - Regulatory University
Information Privacy, Certification #5835869 - Regulatory University
Certifications & TrainingA Management Reference for Executive Directors, Managing Your Assisted Living Community (NAB Approved)
Alzheimer's Disease & Related Disorders, Levels 1 & 2 (NAB Approved)
Bachelor of Fine Arts : Graphic Design, Painting, Multi
Master of Science : Dementia and Aging Studies, Practitioner & Long Term Care Administration
Associate of Science
Human Cadaver Dissection Lab - Healthcare, Innovations, Sciences Centre
DHIM Fair Lending Refresher, Certification #5690939

Graphics Media Account Manager Resume Example

Resume Score: 80%

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