Graphics Account Manager resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Microsoft Office Suite
CRM/JDE
Budgeting/AR/Reporting
Client/Vendor Management
AR, Phone
Basic, Time Management
Blueprints, Vendor Management
Budgeting
Budget
Clerical
Closing
Concept
Conflict Resolution
Content
Critical Thinking
CRM
Client
Clients
Dependable
Email
Estimating
Senior management
Forecasting
Infection Control
Interior Design
JDE
Leadership skills
Life Support
Listening
Math
Medical Terminology
Microsoft Office Suite
98
Communicator
Presentations
Purchasing
Quality
Reporting
Sales
Sound
Accounting assistance
Account resolutions
Account management and updating
Digital graphics creation
Delinquent accounts monitoring
Account setup
Finance and accounting operations
Basic accounting
Understanding of graphics software
National accounts
Accounts receivables
Accountability understanding
Account acquisition and retention
Account payable and receivable
National accounts management
General ledger accounting expertise
Large account management
Accounts receivable experience
Client account management
Artwork review
Purchase needs determination
Vendor relations
Documentation skills
Relationship development
MS Office
First Aid/CPR
Process improvement
Regulatory Compliance
Communications
Project organization
Customer service
Operational improvement
[Type] loan expert
Practiced at FHA loan process
Financial analysis aptitude
Financial transactions expertise
Proficient in 10-key
Supervision
Problem resolution
Business operations
Project coordination
Customer Relationship Management
Data Collection
Document analysis
Work History
01/2016 to 07/2019
Graphics Account ManagerM&T Bank – Frankfort, KY,
Cultivated client relationships by creating trust built on reliability, precise communication that set realistic expectations, active listening identify needs and challenges, and offering creative and cost-effective solutions- ultimately, provided consistent quality content while making my client's job easier.
Independently managed and directed all aspects of each project from contract, concept, asset collection, proofs, to final content; delivered finals well before set deadlines.
Hosted virtual client presentations for current clients and co-hosted presentations with sales representatives in effort to convert prospects into clients; regularly communicated with customers via online platforms, email, online messenger platforms, and phone.
Directed BHI's Indian team's efforts on projects by communicating complicated concepts in a manner that alleviated the challenges presented by language barrier and differences of cultural perceptions.
Maintained positive engagements with delicate clients under high-pressure deadlines.
Daily use of critical time management skills to ensure the two-day time zone difference from BHI's Indian production team had no negative impact on project deadlines.
Increased customer satisfaction by resolving [Product or Service] issues.
Resolved [Type] problems, improved operations and provided exceptional client support.
Worked with [Type] customers to understand needs and provide [Type] service.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
08/2007 to 01/2016
Purchasing/Budget CoordinatorRentpath – San Francisco, CA,
Conceptualized, developed, launched, managed, and maintained a new decorating process for the Austin division which standardized, streamlined, and optimized efforts across multiple departments, enabling the division to accomplish more with fewer people; subsequently resulted in the dissolution of the Interior Design Department, alleviating a large annual expense and provided a tangible positive impact on the division as a whole.
Promptly responded to needs of superintendents, sales agents, and vendors; proactively analyzed conditions for need of work adjustments, preempting potential conflicts from lumber drop to post-closing.
Interviewed and trained new hires using sound intuition, leadership skills, and confidentiality.
Prepared regular operation reports with a high degree of accuracy, ensuring senior management's confidence in the content; empowering insight on current conditions and enabling forecasting abilities.
Precisely measured blueprints for projected cost to build which ensured accurate budgeting; worked with vendors to obtain material and labor bids while protecting proprietary information; consistently entered correct take-offs for costs into estimating software used to generate a production budget for each house project.
Rapidly promoted from Budget Coordinator to Purchasing Coordinator.
Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
Led cost reduction efforts for [Area], [Area] and [Area].
Generated annual budget forecasting information for executive and corporate reports.
Produced business performance reporting packages.
Evaluated procurement needs and projected expenditures.
Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Developed team communications and information for [Type] meetings.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved [Type] problems, improved operations and provided exceptional client support.
01/2004 to 01/2006
Mortgage OriginatorSelf-Employed – City, STATE,
Originated, reviewed, processed, closed and administered customer loan proposals.
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Developed and maintained relationships with local real estate agents.
Worked with customers within various levels of qualifying circumstances customers to understand needs and provided a full range of loan products to meet needs.
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