Graphics Account Manager resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Multi-talented [Job Title] consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

  • Microsoft Office Suite
  • Budgeting/AR/Reporting
  • Client/Vendor Management
  • AR, Phone
  • Basic, Time Management
  • Blueprints, Vendor Management
  • Budgeting
  • Budget
  • Clerical
  • Closing
  • Concept
  • Conflict Resolution
  • Content
  • Critical Thinking
  • CRM
  • Client
  • Clients
  • Dependable
  • Email
  • Estimating
  • Senior management
  • Forecasting
  • Infection Control
  • Interior Design
  • JDE
  • Leadership skills
  • Life Support
  • Listening
  • Math
  • Medical Terminology
  • Microsoft Office Suite
  • 98
  • Communicator
  • Presentations
  • Purchasing
  • Quality
  • Reporting
  • Sales
  • Sound
  • Accounting assistance
  • Account resolutions
  • Account management and updating
  • Digital graphics creation
  • Delinquent accounts monitoring
  • Account setup
  • Finance and accounting operations
  • Basic accounting
  • Understanding of graphics software
  • National accounts
  • Accounts receivables
  • Accountability understanding
  • Account acquisition and retention
  • Account payable and receivable
  • National accounts management
  • General ledger accounting expertise
  • Large account management
  • Accounts receivable experience
  • Client account management
  • Artwork review
  • Purchase needs determination
  • Vendor relations
  • Documentation skills
  • Relationship development
  • MS Office
  • First Aid/CPR
  • Process improvement
  • Regulatory Compliance
  • Communications
  • Project organization
  • Customer service
  • Operational improvement
  • [Type] loan expert
  • Practiced at FHA loan process
  • Financial analysis aptitude
  • Financial transactions expertise
  • Proficient in 10-key
  • Supervision
  • Problem resolution
  • Business operations
  • Project coordination
  • Customer Relationship Management
  • Data Collection
  • Document analysis
Work History
01/2016 to 07/2019
Graphics Account Manager M&T Bank Frankfort, KY,
  • Cultivated client relationships by creating trust built on reliability, precise communication that set realistic expectations, active listening identify needs and challenges, and offering creative and cost-effective solutions- ultimately, provided consistent quality content while making my client's job easier.
  • Independently managed and directed all aspects of each project from contract, concept, asset collection, proofs, to final content; delivered finals well before set deadlines.
  • Hosted virtual client presentations for current clients and co-hosted presentations with sales representatives in effort to convert prospects into clients; regularly communicated with customers via online platforms, email, online messenger platforms, and phone.
  • Directed BHI's Indian team's efforts on projects by communicating complicated concepts in a manner that alleviated the challenges presented by language barrier and differences of cultural perceptions.
  • Maintained positive engagements with delicate clients under high-pressure deadlines.
  • Daily use of critical time management skills to ensure the two-day time zone difference from BHI's Indian production team had no negative impact on project deadlines.
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Worked with [Type] customers to understand needs and provide [Type] service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
08/2007 to 01/2016
Purchasing/Budget Coordinator Rentpath San Francisco, CA,
  • Conceptualized, developed, launched, managed, and maintained a new decorating process for the Austin division which standardized, streamlined, and optimized efforts across multiple departments, enabling the division to accomplish more with fewer people; subsequently resulted in the dissolution of the Interior Design Department, alleviating a large annual expense and provided a tangible positive impact on the division as a whole.
  • Promptly responded to needs of superintendents, sales agents, and vendors; proactively analyzed conditions for need of work adjustments, preempting potential conflicts from lumber drop to post-closing.
  • Interviewed and trained new hires using sound intuition, leadership skills, and confidentiality.
  • Prepared regular operation reports with a high degree of accuracy, ensuring senior management's confidence in the content; empowering insight on current conditions and enabling forecasting abilities.
  • Precisely measured blueprints for projected cost to build which ensured accurate budgeting; worked with vendors to obtain material and labor bids while protecting proprietary information; consistently entered correct take-offs for costs into estimating software used to generate a production budget for each house project.
  • Rapidly promoted from Budget Coordinator to Purchasing Coordinator.
  • Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
  • Led cost reduction efforts for [Area], [Area] and [Area].
  • Generated annual budget forecasting information for executive and corporate reports.
  • Produced business performance reporting packages.
  • Evaluated procurement needs and projected expenditures.
  • Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed team communications and information for [Type] meetings.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Resolved [Type] problems, improved operations and provided exceptional client support.
01/2004 to 01/2006
Mortgage Originator Self-Employed City, STATE,
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
  • Developed and maintained relationships with local real estate agents.
  • Worked with customers within various levels of qualifying circumstances customers to understand needs and provided a full range of loan products to meet needs.
  • Resolved interdisciplinary vendor problems, improved operations and provided exceptional client support.
  • Performed pre-underwriting reviews of underwriting conditions to promote efficiency and accuracy.
  • Reviewed documentation for evidence of fraud and misrepresentation.
  • Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
  • Created strategies to develop a networking group for prospects for new loans and client base.
06/2002 to 12/2004
Contract Graphic Designer Self-Emploted City, STATE,
  • Worked with [Type] customers to understand needs and provide [Type] service.
Expected in 05/2002
Bachelor of Fine Arts: Graphic Design & Painting
Austin Community College - ,
  • Dean's List [Semester and Year]
  • Majored in [Subject]
  • Minored in [Subject]
  • Coursework in [Subject], [Subject] and [Subject]
Expected in
: General Health Science
Austin Community College - Austin Community College District,
  • Coursework in [Subject], [Subject] and [Subject]
  • Pre-Professional Nursing
  • Member of Austin Community College Honors Program
Additional Information
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].

American College of Healthcare Executives, Member #


American Red Cross, BLS Certification #

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Resume Overview

School Attended

  • Austin Community College
  • Austin Community College

Job Titles Held:

  • Graphics Account Manager
  • Purchasing/Budget Coordinator
  • Mortgage Originator
  • Contract Graphic Designer


  • Bachelor of Fine Arts

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