Government Contract Specialist with over one year of experience working with Kentucky Medicaid and managed care organizations. Experienced researcher and analyst with track record for developing tools to help track and monitor deliverables.
Education and Training
University of North Carolina WilmingtonWilmington, NCExpected in 2012 – –Masters of Public Administration:Public Management - GPA:
University of KentuckyLexington, KYExpected in 2009 – –Bachelor of Arts:Communication - GPA:
Minor In History
Skill Highlights
Detail oriented
Personal and professional integrity
Proficient in Word
Proficient in Excel including pivot tables and vertical lookups
Self-disciplined
Team oriented
Proficient with SharePoint
Creative problem solving
Research
Familiar with Kentucky Medicaid regulations and statutes
Strong written communication skills
Self motivated and dedicated
Professional Experience
Kion Group - Government Contract Specialist Beech Island, SC, 09/2013 - Current
Developed the Kentucky Market SharePoint site from scratch
Designed the Regulatory Request list and accompanying workflow to track regulatory tasks, memorialize documentation, and notify Business owners of deadlines
Designed and maintained Regulatory Report Tracking SharePoint list to distribute notifications to business owners, track submissions of deliverables, and create high level reports for executive leadership
Designed lists to track and monitor member welcome calls to ensure HIPAA compliance
Monitor Kentucky Medicaid Inbox, primary means of communication with the Kentucky Department for Medicaid Services and Humana, CareSource's business partner
Reviewed and analyzed email communication and determined appropriate targets for distribution
Developed policies and procedures to establish best practices for managing Kentucky Medicaid Inbox
Thoroughly researched and responded to Department of Insurance Complaints and member Disenrollment Requests
Investigated and researched regulatory inquiries from business owners
Led Regulatory Review meetings to foster discussion and understanding of how new and changing regulations impact different business areas
Ensured timely and accurate submission of action plans from business owners to Humana
Assisted in preparation for IPRO Audit
Healthcare Services Group - Account Manager City, STATE, 10/2012 - 09/2013
Oversee, evaluate, and manage employee performance
Recruit, interview, and hire potential employees
Address personnel conflicts and issues
Terminate unsatisfactory employees
Ensure facility and staff are compliant with state regulations and facility protocols
Ordering supplies and managing inventory
Manage department supply and personnel budget
Assess quality and develop methods for improvement
Maximize efficiency with limited resources and supplies
Internships
Cape Fear Council of Governments - Intern Wilmington, NC, 01/2012 - 05/2012
Researched, analyzed, and prepared Parks and Recreation (P&R) Master Plan for Whiteville, NC
Created application documentation for Parks and Recreation Trust Fund grant for Whiteville P&R Department
Located additional sources of funding for Lower Cape Fear Sustainable Communities Consortium to create efficient communication between partners
Black River Health Services - Intern Burgaw, NC, 04/2011 - 07/2011
Assisted Executive Director regarding Medicare and Medicaid payments
Compiled potential solutions to address fraudulent workers' compensation claim
Reviewed, analyzed, and rewrote company material including board orientation manuals, conflict of interest policy guidelines, and confidentiality agreements
Participated in evaluation of applicants for pharmacy position including review of candidates, interviews, and selection of final candidate
Assisted Executive Director with daily operations including Board of Directors meeting preparation, employee relations, and budgetary review
Kentucky League of Cities - Intern Lexington, KY, 04/2009 - 07/2009
Created, presented, and evaluated integration matrix model to help management determine feasibility of potential merger with potential nonprofit organization
Updated and created content for company website
Developed PowerPoint presentations for committees and meetings
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