Coordinated all department functions for team of 35 employees. Collaborated closely with treatment team to appropriately coordinate client care services. Interacted with clinical staff and external resources such as school or community personnel. Properly trained and supervised PhysiciaMaintained detailed administrative and procedural processes to improve accuracy and efficiency. Verified and logged in deadlines for responding to daily inquiries. Coordinated meetings with other department managers and served as main liaison between sales and engineering staff. Managed medical supply inventory, insurance records, patient charts and company files using online tracking system. Contacted providers to discuss status of rebilling and reimbursement process to ensure account resolution. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. Supervised and trained admitting, billing and collection staff. Updated patient accounts and information on a daily basis. Created databases and spreadsheets to improve inventory management and reporting accuracy. Implemented updated online collection procedures for payment, increasing on-time payments by 110Provided support for CEO and sales team in managing operation work flow. Scheduled and confirmed appointments for entire management team. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Standardized department filing system to increase efficiency. Increased meeting efficiency by developing meeting agendas. Directly supported CEO in managing operation work flow. Calculated Coordination of Benefits (COB). Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays. Coordinated admission processes and prepared medical records and agreement packets. Handled and processed confidential patient information. Maintained and organized master Resident Index and information files in master database. %. n Assistants and Psychiatric Nurse Practitioners. Adapted, Advised, Assisted, Completed, Contributed, Coordinated, Created, Determined, Developed, Directed, Documented, Ensured, Headed, Implemented, Increased, Initiated, Integrated, Launched, Liaised, Maintained, Managed, Monitored, Organized, Oversaw, Planned, Processed, Recommended, Reduced, Resolved, Responded, Reviewed, Scheduled, Secured, Streamlined, Supervised, Supported, Trained
Member of NASP Club
Coursework in Sociology, Psychology and Communications
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