Gm Grocery Stocker Customer Service Representatives resume example

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Organized weekly sales reports for the sales department to track product success.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Prepared and sold broad range of customized merchandise to individuals and commercial accounts.Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Successfully interacted with customers and retail buyers to expedite orders.Resolved product/policy issues and shared benefits of new technology.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Maintained adequate cash supply in cash drawers in multiple checkout stations.Assisted customers in finding out-of-stock items.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Created new processes and systems for increasing customer service satisfaction.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Managed quality communication, customer support and product representation for each client.Successfully interacted with customers and retail buyers to expedite orders.Resolved product/policy issues and shared benefits of new technology.Assisted customers with store and product complaints.Guaranteed positive customer experiences and resolved all customer complaints.Processed and issued money orders for customers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Assisted customers in finding out-of-stock items.Regularly sought opportunities to up sell and add on additional merchandise.Stocked and rotated inventory regularly.Communicated all merchandise needs or issues to appropriate supervisors.Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.Processed merchandise returns and exchanges.

Read stories to the children and taught them painting, drawing and crafts.Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.Disciplined children and recommended other measures to correct behavior.Carefully monitored children's play activities.Offered detailed daily reports that outlined each child’s activities.Incorporated music and art activities to encourage creativity and expression.Maintained daily records of activities, behaviors, meals and naps.Escorted children on outings and trips to local parks and zoos.Created and implemented a developmentally appropriate curriculum.Offered stimulating curriculum that accommodated all learning styles.Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.Sparked creativity and imagination by helping children discover new things each day.Made policy decisions in conjunction with daycare board.Controlled administrative, operational, financial and logistical areas of facility.Familiarized parents with center’s policies, regulations, fees and curriculum.Mediated talks between parents and teachers regarding disciplinary concerns.Maintained developmentally appropriate environment.Supervised circle time, free play, outside play and learning and developmental activities.Encouraged early literacy through read-aloud time and alphabet games.Planned and led games, reading and activities for groups of 15 children.