Dedicated HR professional with strong grasp of experiences in a wide range of HR areas such as talent development, learning &
development, change management, staffing, employment laws, compliance, and HRIS. Successfully introduced process
improvements and staff-development initiatives to drive corporate goal attainment.
Global Talent Development SpecialistSep 2016 to Sep 2017 United Technologies, CCS － Jupiter, FL
Managed various programs including global engineering program and HRGO, a virtual program for high-potential talent
with responsibilities encompassing strategic talent content development, logistics and coordination.
Partnered with HR leaders, external vendors to lead communication improvements for various talent programs; established
shortened design cycle by 50%, standardized administrative guidelines and project plans.
Served as a lead for various projects, such as: CCS Global HR Townhall (approximately 700 employees worldwide), HR
SuperDays and HR Training Seminars.
Created and managed the production of HR SharePoint sites relating to performance, talent, new employee welcome center
for 55,000 global employees with a 30 day turn-around.
Facilitated the communication rollout for the new performance tool (Performance Connections), including email
communication, multimedia outlet, intranet articles, reports and external vendor relationships; advocated change
management to support the culture shift initiative.
Human Resources Specialist, Shared ServicesSep 2015 to Sep 2016 United Technologies, CCS － Jupiter, FL
Provided HRIS, Payroll, Leave and Benefits support for over 300 HR managers & administrators to improve accuracy and
effectiveness of processing employee data.
Identified gaps in the previous leave of absence process, collaborated with Labor Relations team and HR managers to
transform all outdated cases resulting in 100% accuracy in active cases.
Designed and built a simplified leave of absence process- transitioned from manual paperwork to an electronic workflow
platform, increasing efficiency by 67%.
Managed 800+ leave of absence process for salary and hourly employees concerning Short Term Disability, Long term
Disability, Family Medical Leave Act, Workers Compensation, Military Leave, Adoption Leave, Maternity & Parental
Leave, and Personal leave.
Streamlined leave of absence claims management by creating standard work, designing and conducting intensive training
for over 250 + HR administrators and managers in leave management policies and procedures.
General ManagerJun 2014 to Aug 2015 THUNDERBIRD MOTEL － Erie, PA
Managed all aspects of daily operations including budgeting, reception, concierge, reservations, maintenance and client
Implemented policies and procedures that improve overall customer satisfaction and operating efficiencies
Increased 15% client retention through new marketing efforts via print media and email marketing.
HR Coordinator, FinanceDec 2013 to May 2014 General Electric Company － Erie, PA
Managed the 1-9 process for new hires by reporting and tracking compliance and coordinating 1-9 / E-Verify Audit for
entire business, ensuring compliance for over 120 employees.
Assisted HR team with transaction processing in PeopleSoft for all personnel data changes, job changes, transfers, hires,
and terminations using HRIS Systems.
Facilitated all aspects of New Hire Orientation, including content, schedules, new hire paperwork and materials by
collaborating with other HR coordinators to ensure program consistency across all U.S.
Served as the primary point of contact for Finance HR team for all Human Resources matters, including Employee
Relations, Leaves of Absence, Employment Law, Compensation and Benefits.
Marketing Communication Co-op/ InternshipJan 2012 to Nov 2013 GE Transportation － Erie, PA
Supported launch of a new business, GE Mining, at the MINExpo 2012 international tradeshow by planning and implementing a customer reception for 300 invitees and managing logistics for 120 attendees.
Coordinated logistics with outside vendors for 20 global trade shows.
Maintained and monitored departmental budget while processing and tracking department expenditures of approximately $3.5 million.
Developed and managed content for GE intranet & GETV, an internal communication system that broadcasts to more than 5,500 employees daily.
Sourcing Co-op/ InternshipSep 2011 to Dec 2011 GE Transportation － Erie, PA
Converted 25% of suppliers from paper to electronic purchase order forms, significantly decreasing annual cost.
Increased speed of onboarding for new suppliers by 30 days by facilitating relationships between suppliers and buyers.
Human Resources Co-op/ InternshipSep 2010 to Aug 2011 GE Transportation － Erie, PA
Processed and managed approximately 100 personnel file documents per week.
Conducted executive band- EIPIA (Proprietary Agreement), I-9 verification, and application audits to determine potential
business liabilities associated with new applicants' documentation, resulting in a 47% increase in compliance.
Implemented a new Diversity Portal by coordinating six GE Transportation's Affinity Groups to ensure representation and
inclusion of all parties.
Developed improvements & facilitated the New Employee Orientation for approximately 15 new hires per week.
Education and Training
MBA, Business Administration5/14Gannon University － Erie, PABusiness Administration
Activities and Honors
Awards United Technologies Corporation: Bravo Award Outstanding Commitment to Quality & Responsibility and Commitment to Customer Service (2015, 2016, 2017); Outstanding Commitment to Adaptability (2016). General Electric Company: Above and Beyond Award Compliance (2014), Inclusiveness & Expertise (2013, 2012, 2011)
Youth Activity Coordinator for the local chapter of BAPS Charities, a global not for profit benefiting the community they serve. Lead their Walk Green 2017, annual Walk-A-Thon supporting The Nature Conservancy Group and raising over $40,000 for their cause.
MS Office proficient, Performance metrics & reporting, HR policies and procedures expertise, Leave of absence & FMLA, Learning & Development, Performance minded, Employee Relations, Customer Satisfaction, Labor Relations, Strategic thinker, Change management, Process improvements, HRIS, EV5, ESS, Data Warehouse WebEx, Workday, Sharepoint, ADP, Oracle HR & iProcurement, Languages: Hindi & Gujarati