Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Marketing Specialist/Project Management with strong background in training and supporting users of industry-specific software. Experienced in project management, marketing, market analysis, public relations and writing corporate newsletters.
Core Qualifications
Project Management
Assisted in planning seminars across the US
On-site photography training
On-site computer software training
Writing and Editing in-house newsletters
Customer Service
Experience
01/2002 to 01/2015Global Service ManagerCarrier Enterprise | Hickory, NC,
Manage and service some of AT&T's Fortune 500 accounts such as Wells Fargo Bank, Branch Bank & Trust, Travelers Insurance, and Citigroup.
Provided these accounts with long distance 800 inbound as well as outbound long distance services.
Also, worked as a High Speed Data Manager for AT&T's Fortune 500 companies.
West Telecommunications is contracted by AT&T to provide long distances services to AT&T's $5 million plus accounts.).
08/2001 to 2002Manager of Photo RelationsPrairie Meadows | Altoona, IA,
Managed digital photographic events across the United States sourcing photographers for those special events.
Responsible for providing management expertise to Candid Color Photography, the retail division of Candid Color Systems.
Involved in resolving photographic issues for retail customers resulting in the completion of 700 customer service calls.
02/2001 to 07/2001Manager of Photo RelationsCity Of Louisville, Ky | Louisville, KY,
Managed the Taylor Publishing account for Cyberpix.com, an online photography Company.
Sourced Photographers for Taylor Publishing Reunions across the United States.
Responsible for providing photographers for reunions, approving Photographer payment, critiquing photographers' work, preparing photographer materials for the Taylor Reunions.
04/2000 to 01/2001Order SpecialistExperian | Creve Coeur, MO,
Managed and serviced one of AT&T's Fortune 500 accounts, Wells Fargo Bank.
Providing long distance 800 inbound as well as outbound services.
11/1994 to 2000Electronic Data Processing SpecialistCANDID COLOR SYSTEMS, INC | City, STATE,
Conducted training in the usage of Candid Color Systems' in-house software supporting photographers' ability to enter orders electronically, prepare payroll, book events and prepare composite layouts.
Acted as liaison between the programmer and photographers troubleshooting software problems on a daily basis.
Edited photographer order entry, payroll, event booking and composite layout software manuals for photographer training.
Tested CCS software for the programmer to ensure version changes were ready for distribution.
Trained photographers in seminar setting on CCS software improvements and enhancements.
11/1984 to 1994Marketing Specialist - Spirit Camps Project CoordinatorCANDID COLOR SYSTEMS, INC | City, STATE,
Managed the Spirit Camps Program as liaison between 60 photographers and 5 major cheerleading associations, enabling 81,000 cheerleaders to be photographed every summer.
Trained photographers nationwide to photograph cheerleaders.
Photographed Candids, Cheerleaders, and Greek Bid Days in 15 states from Rhode Island to California.
Prepared order cards, directories and color marketing flyers for mass distribution to photographers (quantities ordered ranged from 100,000 to 500,000).
Prepared market saturation statistics for graduation market to determine market share.
Contributed stories to the Latest Development CCS newsletter, distributed to 500 photographers monthly.
06/1982 to 1984Marketing Coordinator/Account RepresentativeMOTO PHOTO, INC | City, STATE,
Analyzed sales trends, impact of marketing programs, and the competitive environment.
Instrumental in expanding operations from 12 to 150 stores.
Provided advertising and marketing assistance to franchisees.
Developed advertising media plans and coordinated publicity efforts.
Developed and edited the franchise newsletter, Moto Newsflash.
07/1981 to 06/1982Advertising CoordinatorTHE ECONOMY COMPANY | City, STATE,
Wrote slide/sound scripts, brochure copy, and edited the in-house publication, Keynotes.
08/1980 to 07/1981Public Information OfficerOKLAHOMA SUMMER ARTS INSTITUTE | City, STATE,
Wrote the Onstage newsletter, prepared publicity, brochures, booklets and managed the circulation of the student art show.
1980 to 04/1980Public Relations InternSTAR MANUFACTURING, INC | City, STATE,
Wrote articles for Star's newsletters, On the Beam and Progress News.
Skills
Technical Writing, Photography
Project Management/Customer Service
Problem Solver, Self-motivated with a Sense of Urgency
Community Service
Johnson O'Malley Indian Program
Mustang High School Band, Swim & Football Booster
Mustang HIgh School Project Graduation
Education
Expected in 1980Bachelor of Arts | JournalismUNIVERSITY OF OKLAHOMA, Norman, OKGPA:
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