LiveCareer-Resume

global sales operations analyst resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Global Sales Partner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of managing sales processes and sales performance and highly skilled in Salesforce administration. Motivated to learn, grow and excel in the Technology industry.

Skills
  • Process Improvement
  • Sales Forecasting
  • Sales Performance
  • SaaS
  • Microsoft Excel
  • Salesforce Administrator
  • Microsoft PowerPoint
  • Project Management
  • Problem Solving
Work History
Global Sales Operations Analyst, 04/2019 - Current
Koch Industries, Inc. Galax, VA,
  • Manage and organize RFP and technical review process as an integral step in the sales cycle. Managed 63 successful assessments and RFP's in 2019 proven by a 92% vendor of choice selected rate.
  • Build over 100 Salesforce reports, process builder / workflow rules, campaigns, validation rules, and data enrichment solutions.
  • Streamline end to end sales process for 7 Sales Executives in US, EMEA, and APAC region which resulted in 2019 being a record-breaking year for IDS. The Sales team closed 8 new logos in Q4 of 2019, and 6.3M in first year ACV license bookings. In perspective, IDS had 1 net new logo in the 5 years prior and half the first-year ACV license bookings in 2018.
  • Lead Sales Enablement Process and responsible for training new Sale Executives. Organized onboarding for 3 Sales Executives through ongoing support during sales process and creating documentation of processes and methodology.
  • Prepare and manage weekly and quarterly sales updates to targeted audience of C-suites and Executives. This includes: Weekly Salesforce Forecast Updates, Sales Sentiment Progress, and QBR PowerPoint presentations.
Senior Revenue Analyst , 05/2016 - 04/2019
Autodesk Inc. Maryland, LA,
  • Recovered $1.5 Million by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased physician and department satisfaction by resolving over 100 epic system issues.
  • Managed quality assurance program, including annual on-site evaluations at 10 locations, over 1000 annual internal audits, and customer surveys.
  • Worked with Department Managers to understand needs and provide exemplary documentation and educational presentations on monthly cadence.
  • Partnered in onboarding process for more than 150 Physicians on company methodologies, compliance requirements, and process efficiencies.
Sales Operations Intern, 05/2015 - 09/2015
Applied Systems, Inc. Tampa, FL,
  • Partnered with Sales Operations Manager on Microsoft Dynamic CRM 3 month project, organizing meetings and creating documentation .
  • Tracked and analyzed 500+ broker payouts through Microsoft Excel and communicated high level charts to Executive team.
  • Concluded internship with PowerPoint presentation to fellow interns and sales leadership team this resulted in being offered a full-time position post college graduation.
Education
Bachelor of Science: Health Information Management, Expected in 4 2016
-
College of Saint Scholastica - Duluth, MN
GPA:
Status -
  • Elected Captain of Division III Women's Ice Hockey Team
Certifications

Salesforce Certified Administrator (SCA)

Registered Health Information Administrator (RHIA)

,
Skills
  • Process Improvement
  • Sales Forecasting
  • Sales Performance
  • SaaS
  • Microsoft Excel
  • Salesforce Administrator
  • Microsoft PowerPoint
  • Project Management
  • Problem Solving
Work History
Global Sales Operations Analyst, 04/2019 - Current
International Decision Systems (IDS) Minneapolis, MN
  • Manage and organize RFP and technical review process as an integral step in the sales cycle. Managed 63 successful assessments and RFP's in 2019 proven by a 92% vendor of choice selected rate.
  • Build over 100 Salesforce reports, process builder / workflow rules, campaigns, validation rules, and data enrichment solutions.
  • Streamline end to end sales process for 7 Sales Executives in US, EMEA, and APAC region which resulted in 2019 being a record-breaking year for IDS. The Sales team closed 8 new logos in Q4 of 2019, and 6.3M in first year ACV license bookings. In perspective, IDS had 1 net new logo in the 5 years prior and half the first-year ACV license bookings in 2018.
  • Lead Sales Enablement Process and responsible for training new Sale Executives. Organized onboarding for 3 Sales Executives through ongoing support during sales process and creating documentation of processes and methodology.
  • Prepare and manage weekly and quarterly sales updates to targeted audience of C-suites and Executives. This includes: Weekly Salesforce Forecast Updates, Sales Sentiment Progress, and QBR PowerPoint presentations.
Senior Revenue Analyst , 05/2016 - 04/2019
HealthPartners - Park Nicollet St. Paul, MN
  • Recovered $1.5 Million by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased physician and department satisfaction by resolving over 100 epic system issues.
  • Managed quality assurance program, including annual on-site evaluations at 10 locations, over 1000 annual internal audits, and customer surveys.
  • Worked with Department Managers to understand needs and provide exemplary documentation and educational presentations on monthly cadence.
  • Partnered in onboarding process for more than 150 Physicians on company methodologies, compliance requirements, and process efficiencies.
Sales Operations Intern, 05/2015 - 09/2015
Medica HealthCare Plans Minnetonka, MN
  • Partnered with Sales Operations Manager on Microsoft Dynamic CRM 3 month project, organizing meetings and creating documentation .
  • Tracked and analyzed 500+ broker payouts through Microsoft Excel and communicated high level charts to Executive team.
  • Concluded internship with PowerPoint presentation to fellow interns and sales leadership team this resulted in being offered a full-time position post college graduation.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • College of Saint Scholastica

Job Titles Held:

  • Global Sales Operations Analyst
  • Senior Revenue Analyst
  • Sales Operations Intern

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: