Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Results driven licensed medical aesthetician, sales and education director naturally drawn to cultivating client relations. Experience in developing and implementing educational content, sales initiatives, increasing company profit margins, and training sales and customer service teams in a global market.

Skills
  • Charismatic & enthusiastic team player
  • Product knowledge
  • Strong verbal & written communication
  • Excellent presentation & demonstration skills
  • Company & customer expertise
  • Compliance maintenance
  • Word, Excel, & PowerPoint
  • Limited Working Proficiency in Spanish
Experience
Global Director, Skincare Product Education , 08/2019 - Current
MONAT Global City, STATE,
  • In the first 6 months, promoted from Senior Manager to Global Director of Skin Care Product Education.
  • Supported new cruelty-free skin care launch with marketing initiatives and education materials that resulted in $4 million of skincare products within the first 36 hours.
  • Supported Black Friday Sale with marketing initiatives and education materials that resulted in nearly $11 million dollars in sales in 2 days.
  • Support all global sales team members with education materials to drive growth and development.
  • Work closely with product development team members to optimize product specifications.
  • Consistently exceed specific team goals and resolve issues by partnering with staff to share and implement customer service initiatives.
  • Partner with marketing personnel on best practices and protocol to maximize productivity.
Lead Medical Aesthetician | Dr. Richard O. Gregory, 08/2008 - 08/2019
Institute Of Aesthetic Surgery - Orlando City, STATE,
  • Maximized every sale opportunity by upsetting and cross-selling over 40K in laser treatments year after year.
  • Created VI Peel and IPL combination therapy packages to expand profits.
  • Strategically bundled invasive laser kits into the cost of laser treatments for both surgical and non-surgical patients to better enhance customer experience and ensure controlled and best healing outcome.
  • Successfully integrated HydraFacial MD into three locations and incorporated the Signature HydraFacial treatment into every pre/post operative appointment leading the team to a Black Diamond account.
  • Created and launched VIP Program that enhanced overall customer experience for surgical patients while improving patient retention.
  • Provided excellent customer service and skin care treatments to all patients while educating them on various aesthetic procedures and take home products.
  • Launched new products and procedures and trained front staff, clinical staff, aestheticians, and physicians how to successfully position new skin care products and treatments in all locations.
  • Organized and conducted in-service training for staff to qualify new personnel and improve existing team member's skills.
  • Produced original content for skin care articles and videos and showcased product feature and benefit on social media to improve product awareness and consumer purchasing numbers.
Command and Control Journeymen, 01/1996 - 08/2000
United States Of Air Force City, STATE,
  • Received, processed, and disseminated emergency action messages via voice and record copy.
  • Prepared and submitted operational, readiness, and status of resources and training systems reports.
On-Air Presenter, 01/2012 - 01/2017
PhotoMedex For Home Shopping Network City, STATE,
  • Educated listeners about the benefits of using pharmaceutical grade skin care products at home and delivered an exceptional level of service to each customer by listening to concerns and answering questions on live television.
Education
Bachelor of Arts: Advertising and Public Relations , Expected in 2016
-
University of Central Florida - Orlando, FL
GPA:
  • Golden Key International Honor Society Member
  • The National Society of Leadership and Success Member
Associate of Science: Natural Health in Paramedical Skin Care, Expected in 2007
-
Florida College of Natural Health - Maitland, FL
GPA:
Certifications

Florida License FB9727488

Colorescience Professional

HydraFacial Specialist

Society of Plastic Surgical Skin Care Specialist

HootSuite Certified Professional

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Resume Overview

School Attended

  • University of Central Florida
  • Florida College of Natural Health

Job Titles Held:

  • Global Director, Skincare Product Education
  • Lead Medical Aesthetician | Dr. Richard O. Gregory
  • Command and Control Journeymen
  • On-Air Presenter

Degrees

  • Bachelor of Arts
  • Associate of Science

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