HR Director Bilingual (Spanish) Certified PHR and Certified Employee Benefits Professional. Master's Degree in Human Resource Development with 12 + years of experience. Acumen working in fast paced environment, multitasking and resolving issues with payroll, HRIS. Experience with succession planning and M&A's in a global landscape.
Global/Corporate HR Payroll DirectorNov 2016 to Mar 2018 Track Group Americas － Naperville, IL
Manage all functions of HR and Payroll in a multi-state and global environment (for US, Canada and Latin America) Process and audit bi-weekly payroll for hourly and salary employees in USA, bi-monthly in Canada and Monthly in Chile Filings for 940/941 forms in a multi-state environment Knowledgeable of employment law (successfully shut down a facility under the WARN Act in Utah) Managed headquarters move from Utah to Illinois Managed severance program for 100 lay-off employees Massive unemployment claim administrator and go to person for inquiries W2s issuance, T4s for Canada, W4s audits, I-9 audits, 1095 forms monitoring, issuance and filings Key partner of CFO, CEO and Attorney General with issues related to employment law and compensation Benefits management and renewal negotiation (USA and Canada) - claims- file feeds Partnered with benefit vendors and auditors FMLA, COBRA, ACA, Workers Comp admin OSHA Forms and annual reporting Employment cycle for recruitment, onboarding, hiring, firing, coaching Performance reviews-pay grades-market pricing Open enrollment-communications-meetings-packets-SPDs 5500 Form audits-filing (401K and Benefits plans)-compliance, educational one-on-one, employee notices Policy writing/updates Handbook review and updates EEO-1 Reporting Wellness events planner and flu shot clinic organizer.
HR Generalist RoleJun 2015 to Oct 2016 GC America － Alsip, IL
Managed all ongoing HR related disciplines for domestic and Canadian employees including Spanish speaking associates Handled employee relations including issues and investigations and time and attendance administration Coordinated new hire postings/recruiting/onboarding, drug tests, background checks, interviews, resume profiling, reference checks, job fairs, orientation and record keeping for non-compete and agreements Managed all benefits for a self-funded plan including open enrollment, new hire enrollment and orientation, life events, claims, additions/deletions, COBRA, ACA, 5500 forms, 1094C and 1095C issued and filing, regulatory annual disclosures Administered renewal plan negotiations and RFP's for new benefit/broker partners Completed analytics, benchmarking, market pricing, and industry surveys for benefits and compensation Managed vendors including billing and auditing Submitted workers compensation initial incident reports and handle investigations, claims, OSHA logs and postings for a manufacturing facility Maintained HR Data-of-record in HRIS system (Ultipro) and plan rule updates (formulas in HRIS) Managed FMLA and coordinate with Short Term Disability or state disability Monitored all leaves (Medical/worker's comp/non-paid) and provide reasonable accommodations if applicable Managed training database and its integrity and provide reports for FDA audits Managed pension plans (401K and Money purchase plan) for eligibility, enrollment, participation, distribution forms, QDROs, vesting, termination, forfeiture and plan audits Managed retiree plans for medical, pension plans, annual communications and plan changes Pulled new hires from onboarding into payroll system.
Managed entries into payroll system for accurate and timely benefits deductions for additions as well as deletions due to life events or terminations Point of contact for report creation from HRIS to other departments per requests Partnered w/auditors for annual compliance audits for pension and medical plan (5500 forms) Owner of bio-metrics event, flu shot clinic, wellness and financial educational programs.
Senior Benefits Analyst/GeneralistMay 2012 to Dec 2014 Texans Credit Union － Richardson, TX
Acted in a generalist role managing everyday HR tasks including employee relations, unemployment claims/hearings, and management of benefits such as 401K, pension plan, health, dental, vision, disability, life, Flexible Spending Account, OSHA, COBRA, FMLA, HIPAA, ADA, Worker's Comp, bill audits, and management of 17 vendors Cross trained and served as a supporting/back-up role for payroll, onboarding and recruiting Effectively redesigned the structure of benefits plans to ease utilization for the organization Implemented wellness program focused in improving known chronic illnesses in the group.
Assured programs were achievable to encourage participation and to avoid drop- outs Created administration processes that resulted in a reduction of time and increased cost effectiveness Negotiated annual plan renewals and sent to market for the best possible outcome/solution Received zero percent increases during the health plan renewal for the last two years at this position by counseling and educating employees benefits usage Actively involved in the submission of claims to find the best positive outcome.
One claim alone resulted in $90,000 in savings Proactively researched, networked and formed partnerships with local hospitals and health industry to assist with major internal wellness projects with quantitative measurable results Vigilant of annual audits and proper filings for 5500 forms for all plans, SAR's and SPD's Annual major projects: Open Enrollment/ Adjustments to HRIS for new benefits deductions/ Biometrics Clinic/ Flu Shot Clinic Monthly projects: Walking Club/ Lunch & Learns/ One-on-One's Consultations/ Yoga Classes.
Employee Benefits Manager/Payroll AdministratorSep 2010 to Dec 2011 Excalibur Youth Services, LLC － Travelers Rest, SC
Performed all ongoing Payroll functions and eliminated ongoing problems like cutting checks outside of payroll cycle or paying employees with erroneous time cards Audited all the insurance carriers' bills and secured $5,000 in refunds for over payments in the first month's audit Discovered preceding administrator had quit managing the voluntary disability and life products and the employer was 3 months delinquent in payments Audited HR forms (W-4, I-9, benefit enrollment to remain in compliance) Oversaw employee cycle, conducted new hire benefits meetings, orientation and was actively involved with annual open enrollment, new benefits implementations and terminations Collaborated and supported the Financial and Human Resource Departments Managed vendor relationships.
Client ManagerJan 2005 to Dec 2011 Integrated Benefits, LLC － Mauldin, SC
Provided administrative support to an assigned block of clients Resolved complex customer services problems Serviced and supported senior level clients issues - including renewal negotiations Escalated clients concerns when appropriate Renewal negotiations between client and insurance carrier Arranged client meetings - new hire orientation - open enrollment Prepared RFP's, collected proposals, review rates Employee communications Renewal set up Liaison between client, vendor and service providers Generated new client business by participating in marketing events, conventions and symposiums.
Education and Training
MHRDClemson University － Clemson, South Carolina
Master's degree, Human Resource DevelopmentUniversity of South Carolina Upstate － Spartanburg, SCHuman Resource Development
BAGeorge Dean Johnson, Jr. College of Business and Economics
Bachelor of Science, Business AdministrationBusiness Administration
PHR (Professional in Human Resources) certification (2014)
HR Professional Certification, SHRM-CP2014
Certified in Employee Benefits, CEBS2013
Activities and Honors
SHRM-CP (Society of Human Resource Management-Certified Professional) (2015)
*CEBS (Certified Employee Benefits Specialist) (2013)
*Member of the International Foundation of Employee Benefits (National Chapter)
*Member of SHRM (Society for Human Resource Management)
administrative support, benchmarking, compliance audits, educational programs, Employee communications, employee relations, filing, SharePoint, QuickBooks, record keeping, surveys /MS Office (Word, Excel, Power Point, Access, Outlook)/ QuickBooks/ Time Force (Payroll Software)/ Ultipro (HRIS)/SharePoint/bSwift/ HR-Connection/insurance carriers' platforms and software/ AVRS/ Lotus Notes / Paychex / ADP
George Dean Johnson, Jr. College of Business and Economics
Job Titles Held:
Global/Corporate HR Payroll Director
HR Generalist Role
Senior Benefits Analyst/Generalist
Employee Benefits Manager/Payroll Administrator
MHRD Master's degree , Human Resource Development BA Bachelor of Science , Business Administration PHR (Professional in Human Resources) certification (2014) HR Professional Certification , SHRM-CP 2014 Certified in Employee Benefits , CEBS 2013
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