Highly motivated global commodity manager with over 7 years of experience in procurement, supplier management, project management in Consumer Electronics industry.
Successfully brought up multiple new ODM suppliers from scratch for AppleCare service repair business.
Was awarded "Most valuable GSSC partner in 2015" in Apple.
Achieved 80% cost avoidance in warranty cost for Apple by successful negotiation with ODM.
Results-oriented project manager with the ability to lead cross-functional teams to successful product launches and higher revenues.
Exceptional interpersonal skills and strong ability to work within teams and manage multi-task projects under strict deadlines.
Apple IncJuly 2012 to January 2016Global Commodity Manager
Cupertino Managed AppleCare Service repair procurement and operations for Mac, ATV, Beats and iPad product lines.
Managed suppliers' performance through Quarterly Service Reviews, Monthly Reviews and key metrics to ensure 100% compliance to Apple's service level requirement.
Brought up new ODM suppliers for AppleCare to support Apple's expanding business.
Lead the service new buy and repair line set up to ensure service readiness at FCS.
Lead the equipment procurement and management for service line.
Manage RFQ for Negotiated contractual terms in support of service operations business requirements in the areas of cost, continuity of supply, quality, and warranty.
Negotiated repair cost, warranty cost, and warranty redemptions process.
Design and manage AppleCare's reverse logistic supply chain and operations.
Identity business risks in reverse logistics supply chain and develop risk mitigation alternatives to ensure full support throughout the service phase of the product lifecycle.
Corning IncJune 2011 to August 2011Commercial Intern Corning, NY
Built a supply chain model that includes Lead Time, Yields, Seasonality, and Inventory Levels and delivered presentations that successfully convinced management of the importance of studying downstream supply chain.
Analyzed process and information flow of current short term forecast; identified key problem areas and recommended solutions to improve forecast data input quality.
Recommended a strategy and implementation plan that improved short-term forecast accuracy by 10%.
Balda SolutionsOctober 2009 to July 2010Assistant Global Key Account Manager Beijing, China
Co-developed customer relationships and initiated three new engagements of mobile phone mechanical enclosure parts development and maintained existing client relationships, representing an $8 Million business.
Managed customer's RFQs and provided responsive customer quotes and business models for 10 new and existing clients and brought in two multi-million projects.
Trained a team of four direct reports; improved training efficiency and shortened new employees training time from two month to four weeks by standardizing training material and process.
Foxconn International Holdings ltdMay 2006 to May 2009Project Manager Team Leader Beijing, China
Led cross-functional team of over 20 personnel including R&D, Manufacturing, Quality Assurance, Logistics and Procurement to develop mobile phone mechanical enclosures.
Managed prototype build and ramp up availability by ensuring tooling, equipment, fixtures, staffing and production line readiness.
Successfully accomplished development and mass production for 5 new products that ultimately brought in $80 million in sales revenue and exceeded sales target by 20%.
Increased project profit margin by 10% through negotiating best contract terms and prices with both customers and key component sub-suppliers.
Achieved the shortest development time of six months (average development time: 9 months) by successfully identifying resources requirement, assigning responsibilities and coordinating project staff.
Reduced excessive material of end of lifecycle projects by 50% by analyzing and identifying the problems in existing supply chain and proposing cost saving opportunities.
Awarded "Excellent New Employee of 2007" for Foxconn Beijing Center out of 400 new trainees.
Penn State Smeal College of Business2012Master of Business Administration: Supply Chain Management & Corporate FinanceUniversity Park, PA
Supply Chain Management & Corporate Finance
Merit Based Graduate Assistantship: Teaching Assistant of Supply Chain Management
Fluent English and Mandarin Chinese (Native speaker)