global account director resume example with 15+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Highly effective, results oriented sales & businessĀ developmentĀ professional with experienceĀ growing accounts and solidifying customer relationships.Ā My strong interpersonal communication and listening skills supportĀ essentials toĀ exceed targets: Ā team building, project management and clear understanding of customer needs.
Skills
Global, national and local account management
Business development in complex matrix organizations
Market analysis and white space identification
Resource planning
Detail-oriented data analysis to drive strategy
Long & short term goal oriented backed by strong project pipeline
Effective negotiator
Team building- Leading vs Facilitation
Mentor
Education
THE COLLEGE OF NEW JERSEYEwing, New JerseyExpected in May 2004 ā āBachelor of Science:Business Administration - GPA:
Emphasis in Marketing
Minor in Women & Gender Studies
Member of ClubĀ Volleyball, Club Fencing, Phi Sigma Sigma, Habitat for Humanity
Continuing Education
American Management Association Course Training: Managing and Leading Virtual Teams (October 2013), Time & Territory Management for Sales Managers (December 2013)
Proficient in Microsoft Office Excel, Word, & Powerpoint, Ā WebEx, Lotus Notes
Familiar withĀ Adobe Photoshop, SAP, SharepointĀ
Work History
Verizon Communications - Global Account Director Cedar Rapids, IA, 2013 - Current
ManageĀ theĀ complexities of the largest globalĀ consumer productĀ company, multinational account (ranked #1 in Asia)Ā and 2 geographical territories totaling $11.8M in sales with 3 year growth targets to double sales
Oversee sales forecasting, goal setting and performance reporting for all accounts
Monitor market activity, feedstocks and submitĀ global bids of pricing to maintain healthy profit margins
StrengthenĀ client relationships by acting as the liaison between the customer and our research teams thus identifying opportunities for exclusive collaboration
Effectively leadĀ seasoned teamĀ of 13 regional account managersĀ & cross functionaldoĀ specialists to reach aggressive growth targets
Relocation to customer's global headquarters to increase client interaction and thereby increasing number of potential profitable projects
Trained peers and management on variety of content from continuing education courses
Promoted within the first year for proven excellence and proficiency in the areas of Customer Engagement, Business Execution, Ownership & Accountability, and Delivering Exceptional Customer Value
Out performĀ growth objectives from new and established accounts with difficult barriers to entry
ExhibitĀ drive and crucialĀ prioritization skills taking on two additional territories increasing territory revenue to $5.5 M withĀ regional responsibility for multinationals like Kao, Alberto Culver and Kimberly Clark
Proactively create multi year business plan & analysisĀ for P&Gās global innovation center
Seek opportunities to improve sales byĀ proactivelyĀ coordinatingĀ initiatives toĀ optimize resources, budget allocation systems andĀ supplementing knowledge with educational seminars
Collaborate on 9Ā synthetic and 3 botanical collection launches with technical presentations, marketing data, consumer feedback and applications products to select customers
Gel with marketing to strategize objectivesĀ & deliverables for vendor showcases, execute custom graphic designs and booths to maximize impact in contrast to competition
Develop profitable custom materials,Ā balancing the needs of the customer with parameters of R&D and production
Mentor new account managers based on tools developed initially for personal use
Revolve - Senior Sales and Marketing Coordinator Cerritos, CA, 09/2009 - 08/2010
Increase revenue by 20% in 8 mo. withĀ active sellingĀ & strategic price increases to vast array (615) of small, innovative companies ($1.8M)
Develop selling tools, sensory product kits with marketing materials to inform R&D and Marketing customers
Support 3 sales managers with samples, documentation, price quotationsĀ & inquiries
Maintenance of key databasesĀ like Innovadex, Constant ContactĀ & LotusĀ Notes for effective utilization of leads
Capture value inĀ initiatives such as SCC Tradeshows, newsletters or product based e-blasts
Support 10 global officesĀ with over $35M in revenueĀ withĀ strategic presentations, through reviewed sample lists in addition to previous responsibilities as marketing coordinator
Create and execute consultant travel procedure for trainings to manage cost and ensure consistency with growing demand
Spearhead multi-purpose social networking and information distribution blog based on global survey results demanding additional communication
Travel internationally toĀ conferencesĀ & customer visits with sales representatives to reinforce customer relationships while troubleshooting current issues
Train offices and individuals via Webex on systems creating self sufficient and effective personnel
Actualize Sharepoint websiteĀ of current product/ program information, contacts, & presentations
Ukpeagvik Inupiat Corporation - International Sales and Marketing Assistant Picatinny, NJ, 07/2007 - 11/2008
Support 5 continents with over $26M in revenue by distributing product information,Ā sampling materials, creating custom marketing premiums, crafting an international newsletterĀ & individualized sales presentations
Spearheaded all inclusive international sales meeting for over 60 international guestsĀ & esteemed presenters
HandledĀ "open" territory, i.e. PakistanĀ & AfricaĀ as a remote sales manager
Symrise - Marketing Assistant (Temp) City, STATE, 2007 - 06/2007
FacilitateĀ strategy through creation of presentations, catalogs, maintenance of databases, global newsletter, tracking finances
OrganizeĀ & execute international tradeshows by developing team strategy, booth design, giveaways
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