Helpful Care giver committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Former CNA, current care giver offering 8 years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Knowledgeable and compassionate nursing staff member diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals of diverse backgrounds while protecting patient safety and promoting satisfaction with facility services. Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated over 8+ years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers. Dedicated CNA committed to optimal patient care and support and assisting medical staff with critical needs. Skillful in collecting specimens, cleaning rooms and managing dietary needs. Excellent communication and organizational skills combined with dependable nature.. Compassionate Care giver accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Detail-oriented individual well-known for improving opportunities at local restaurants. Sharp and well-trained in opening and closing procedures. Pursuing an Assistant Restaurant Manager position where attention to detail and exemplary service skills will be appreciated. Smart Assistant Restaurant Manager offering over 10 years in leadership positions. Successful at handling patron assistance and problem-solving for large 120-seat restaurant. Focused and enthusiastic with excellent customer service and conflict resolution skills. Assistant Manager with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees. Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
- Anticipating Problems
- Delegating Assignments and Tasks
- Equipment Maintenance and Repairs
- Problem Solving
- Performance Improvement
- Training and Onboarding
- Money Handling
- Back of House Management
- Investigating Complaints
- Staffing and Sales Reporting
- Health Code Compliance
- Inventory Management
- Recruitment and Hiring
- Relationship Building
- Front of House Management
- Supply Ordering and Management
- Quality Assurance
- Scheduling Staff
- Menu Pricing and Writing
- Labor and Overhead Cost Estimation
- Monitoring Food Preparation
- Fire Safety Regulations
- Managing Deliveries
- Documentation and Recordkeeping
- Employee Performance Evaluations
- Collaboration and Teamwork
- Reliable and Responsible
- Calm and Pleasant Demeanor
- Time Management
- Catering Services
- Critical Thinking
- Conflict Resolution
- Team Leadership
- Cost Estimation
- Managing Reservations and Large Parties
- Coaching and Mentoring
- Sales and Marketing
- G Suite
- Work Planning and Prioritizing
- Written and Verbal Communication
- Expense Tracking
- Microsoft Office
- Personal Service
- Decision Making
- Social Perceptiveness
- Caring Companionship
- Clear Communication
- Supportive Personality
- Sound Judgment
- Attentive to People
- Physical Stamina
- Client Records Management
- CPR Certification
- Patient Ambulation
- Care Planning
- Personal Hygiene Assistance
- Service Documentation
- Progress Tracking
- Needs Assessment
- Diet and Nutrition
- Client Education
- Household Cleaning
- Problem Identification
- Ability to Lift Clients
- First Aid Certification
- Bedside Care
- Independent Thinking
- Infection Prevention and Control
- Client Transportation
- Blood Glucose Monitoring
- Walker and Cane Instruction
- Safety Compliance
- Vitals Monitoring and Documentation
- Meal Planning
- Communication Assistance
- Medication Administration
- Wound Care
- Emergency Response
- Condition Monitoring
- Mobility Assistance
- Grocery Shopping
- Incontinence Care
- Family Member Training
- Injury Prevention
- Prosthetic Attachment and Removal
- Emotional and Social Support
- Caregiver Relations
- Feeding Assistance
- Electronic Recordkeeping
- Linen Replacements
- Observation Documentation
- Vital Signs Collection
- Needs Determination
- Bedsore Prevention
- Output Monitoring and Reporting
- Nutrition and Diet
- Fluid Measurement
- Activities of Daily Living ADL Support
- Consistent Follow Through
- Empathy and Compassionate Care
- Emotional Intelligence
- Willingness to Learn
- Calm Under Stress
- Meal Preparation
- CNA Certification
- Patient Positioning
- Universal Precautions
- Blood Sugar Monitoring
- Chronic Disease Management
- Care Monitoring
- HIPAA Compliance
- Multitasking and Prioritization
- Feeding Tube Management
- Patient Safety Management
- Attention to Detail
- Patient Care Quality
- EMR Updating
- Oral Hygiene
- Biological Specimen Handling
- Heavy Lifting
- Medical Terminology
- Verbal and Written Communication
- Biohazard Disposal
- Unit Supply Maintenance
- Room Cleaning and Restocking
- Family Education
- Catheter Care
East Lyme, CT, 01/2015 - 08/2021
- Drove disabled and elderly clients to medical appointments.
- Improved patient outlook and daily living through compassionate care.
- Communicated, updated and advocated care plans to patients and family.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Tracked and reported clients' progress based on observations and conversations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Transported patients to medical, dental and personal care appointments.
- Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
- Recognized emergencies and notified appropriate contacts, including paramedics and family members.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Directed patients in passive and active ROM exercises to maintain musculoskeletal functions and increase strength.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Ottawa, KS, 04/2013 - 01/2015
- Organized games and other activities to engage clients and offer mental stimulation.
- Delivered personal nursing assistance in pre- and post-operative situations.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Monitored infection control procedures to verify facility-wide health and safety.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Assisted residents with activities of daily living, including bathing, dressing, grooming, toileting and eating.
- Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
- Built relationships with patients through companionship and life enrichment activities to improve quality of life.
- Provided companionship, personal care and household management assistance to clients within private home settings.
- Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
- Documented changes in patients' psychosocial and physical conditions and communicated to care team.
- Performed or assisted with ADLs using care plans and flow sheets as guide for personal hygiene, dressing, oral hygiene, nail care, toileting and other services.
- Maintained clean and sanitary living environment for residents.
- Communicated with residents, family members and other team members to provide updates and offer guidance.
- Reported on patient activities to charge person at end of shift to maintain continuity of care.
- Assisted with support services, including coordination of activities and resident programming.
- Observed residents' overall health conditions and communicated changes to assisted living manager.
- Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
- Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
- Delivered caring companionship to elderly and developmentally disabled patients.
- Maintained behavior management checklist and recorded daily data.
- Provided emergency first aid procedures when necessary, including CPR, basic life support and Heimlich maneuver.
- Motivated clients to participate in new activities to broaden skills.
- Prepared and maintained detailed records of residents' progress and services performed and reported condition changes to supervisor.
- Assisted patients to complete activities of daily living (ADL), including bathing, feeding, lifting and transferring.
- Aided residents with activities of daily living and contributed to overall well-being by providing assistance with feeding, cleaning, personal hygiene and mobility.
Warminster, PA, 08/2008 - 03/2013
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
- Supervised cashiers in processing credit, debit, and cash payments to streamline sales.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Aided in negotiation with vendors and suppliers to reduce overall costs.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
- Recruited, interviewed and hired qualified employees to provide top-quality service.
- Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
City, STATE, 05/2003 - 08/2008
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Interacted with customers to gauge responsiveness to hospitality and menus.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Counseled and disciplined restaurant staff to maintain compliance standards, and performance requirements.
- Selected, trained and carefully supervised staff in to bring in well-qualified, hardworking and diligent employees.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Stayed abreast of all federal, state and local regulations and made sure restaurant met food safety standards.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
- Obtained highest rating from county health department year over year.
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School Attended
- Mitchell Community College
- Mitchell Community College
- Goodwill
Job Titles Held:
- Geriatric Caregiver
- Resident Care Specialist
- Assistant Store Manager
- Assistant Restaurant Manager
Degrees
- GED
- Some College (No Degree)
- Certified Nurses Assistant
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