sales associate; consistently ranking in the 10%in sales with customer stratification about national average. Professional experience ranging from dealerships management, and team leader with the ability to develop and implement strategies and train professional staff. Motivational leader and effective team member. Eager to stay current and continue education, certified with the following manufactures' Chrysler, Jeep, Ram , Dodge.
Minor in [Human Resources]
Minor in [E-Commence]
Preowned Sales Associate/ BDC Internet Sales Manager Jan-March
Consistently in the top 3 performers for revenue and service monthly
Successfully converted internet leads into appointment and sales.
Successfully sent 70-100 emails and 70 phone calls a day
Presented customers with custom made videos walk around vehicle using email
Negotiated low interest rates with banks and lending institutions.
Sourced out vehicles matching customer preferences
Respond promptly to all customer needs and request
Fully explained warranty coverage and additional packages available.
Demo cars for customers, fueled, washed vehicles, plated, transported vehicles to customers homes office etc.
Pre-owned General Manager
(March 2018 to Present Day)
Increased sales and profits by 30%
Improved net revenue positive monthly cash flow
Focused training on customer satisfaction and loyalty.
Trained and mentored new sales associates
Increased CSI for company from 80% to 93%
Created a customer centered environment
Increased sales from 15 to 20 units per month.
Increased sales within the Internet Sales Department.
Introduced and trained employees to utilize an innovative computer system.
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