general sales manager resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Results-driven General Sales Manager proficient Automotive products. Specialized in increasing sales and maximizing team success. Talented motivator and leader with a decisive, hardworking and resourceful approach. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

  • Created a company-wide, comprehensive training program for all sales team members.
  • Supervised team of 20 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Named "Manager of the Year"
  • Profitability Assessments
  • Operating Procedures and Policies
  • Operational Records Review
  • Networking Events
  • Budgeting and Expenditures
  • Administering Social Media Accounts
  • Team Member Motivation
  • Corrective Actions
  • Price Schedules
  • Workforce Scheduling
  • Benchmark Setting
  • Customer Complaint Resolution
  • Sales Quota Management
  • Team Recruiting and Onboarding
  • Sales Records Management
  • Staff Meetings
  • Sales Statistics Analysis
  • Sales Program Coordination
  • Customer Trend Analysis
  • Ethical Standards
  • Operational Efficiency
  • Client Needs Assessment
  • Profit and Revenue-Generating Strategies
Work History
General Sales Manager, 03/2022 - 09/2022
Sinclair Broadcast Group, Inc. Detroit, MI,
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Upheld company policies and implemented standards fairly.
  • Maintained extensive knowledge of company products and services.
  • Managed newly-formed Holding Department which oversaw account sales, marketing, insurance and credit sales, rental, and towing, and customer satisfaction.
  • Developed and strengthened high-performance sales team turning over $400,000 per month.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
Sales Manager, 01/2014 - 02/2022
Tiffany & Co. Pittsburgh, PA,
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Developed and implemented comprehensive salesperson training program.
  • Produced contracts, reports, letters, and proposals for clients.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Initiated new sales and marketing plans for product roll-outs, distribution and media strategy.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Conducted research to target, engage and partner with suppliers, negotiating beneficial, cost-saving deals.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
Finance Manager, 10/2011 - 01/2014
Ally Dallas, TX,
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Created organizational structures to improve accounting and finance functions.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Increased revenue by assisting with operations management, sales and marketing efforts.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Protected company assets with strategic risk management approaches.
  • Mitigated process gaps and managed financial operational functions.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
  • Evaluated applications against outline specifications to approve, reject or recommend adjustments files.
  • Drove industry-leading profit increase by transforming production process and aligning sales targets to meet dynamic industry conditions.
  • Maintained agile, responsive organization with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
Internet Manager, 02/2009 - 10/2011
Lithia Motors Thousand Oaks, CA,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
No Degree: Business Communications, Expected in
Illinois Central College - East Peoria, IL
Status -
No Degree: , Expected in
St Thomas Grade School - Peoria Heights, IL,
Status -
High School Diploma: , Expected in 01/1994
Peoria Notre Dame High School - Peoria, IL,
Status -
  • CSP - Certified Sales Professional
  • Licensed Ethics winner
  • CPSP - Certified Professional Sales Person
  • Certified in Gm Products
  • Automotive License in Indiana and Kentucky
  • Certified Better Workplace
  • F and I Ethical Standards
  • Business Management Instructor through Productive
  • Certified in Cyber Security
  • Certified in Diversity and Equity and Inclusion
  • Certified in Peoples Rights in the Workplace
  • Certified in Dealer Safety
  • Dealertrack
  • ADP
  • Vin Solutions


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Resume Overview

School Attended

  • Illinois Central College
  • St Thomas Grade School
  • Peoria Notre Dame High School

Job Titles Held:

  • General Sales Manager
  • Sales Manager
  • Finance Manager
  • Internet Manager


  • No Degree
  • No Degree
  • High School Diploma

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