General Sales Manager Resume Example

I built relationships with local dealers by providing the highest quality customer service in the industry. Effectively managed and marketed local dealer relationships to achieve better quality, pricing and volume objectives. Followed up on approved deals. Logged dealer visits daily in CRM. Supported and

assisted team members in the Buying Center for our plan and execution daily and monthly. Assisted in underwriting, when necessary; and assisted in collecting buybacks, as needed. Communicated a weekly marketing schedule with Buying Centers operations. Communicated local market trends and remained aware of competitive programs as appropriate. Maintained thorough understanding of key

performance indicators relevant to position. Ensured compliance with Exeter's policies & procedures, safety, state and federal laws, regulations and standards.

• Improved our relationship with all dealers in the San Antonio and Austin market.
• Consistently in the top producers companywide with the smallest territory.
• Increased application flow which increased captured loans which increased closure.
• Stayed involved in funding which allowed deals to fund in a less than 3-day turn time.

Coordinate all finance department initiatives, prepared reports daily to track the department's progress, as well as assist with overseeing the sales team. Served as liaison between the front and the backend operations. Responsible for, securing loan approvals, managing relationships with lending institutions, and overseeing the finance department. Developed appropriate forms that help get deals into finance more quickly and accurately. Responsible for CIT, including providing end of month numbers as well as monthly, yearly forecast and

funding in under 10 days. Signed up and developed relationships with new lenders to allow opportunity to get more loans approved. Pilot store for Ethos EMT program.

• Improved our relationship with Ford credit, averaging over 75% NFMS and over 85% e-contracting.
• Increased number of loans that helped strengthen our portfolio to get us off “trigger” with FMCC.
• Triple Crown and President's award for 2012 and tracking for 2013.
• Coach producers both with video and one on one to help them improve presentation and productivity.
• Improved net to gross profit to over 80% average.
• F&I CSI scores above 90% three-month average.
• Increased backend average to over $1900.00 per copy as a department before pack.

Coordinated all finance department initiatives, prepared reports daily to track the department's progress, as well as assist with overseeing the sales team. Served as liaison between the front and the backend operations. Responsible for securing loan approvals, managing relationships with lending institutions, and overseeing the finance department. Developed appropriate forms that helped get deals into finance more quickly and accurately. Responsible for CIT, including providing end of month numbers as well as monthly and yearly forecast. Signed up and developed relationships with new lenders to allow opportunity to get more loans approved. Coach/Train finance managers both with video and one on one to help them improve presentation and productivity.

• Developed relationship with Ford credit, averaging over 75% NFMS and over 85% e-contracting.
• Implemented a process to track, maintain and improve CSI getting it down to under 15 days.
• Achieved Executive status with Capital One.
• Improved net to gross profit to over 90% average.
• Increased backend average to over $1875.00 per copy as a department before pack.