General Merchandise Team Leader resume example with 13+ years of experience
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
- Business operations
- Strategic Selling
- Merchandising operations
- Process and procedure development
- Organized
- Loading and unloading
- Performance evaluation
- Restocking and display setup
- Hiring and training
Oklahoma City, OK, 10/2017 - Current
ā¢ Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price change.
ā¢ Enable a consistent experience for the guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.
ā¢ Assess General Merch backroom, sales floor areas and fulfillment reporting to identify gaps and develop a plan to resolve.
ā¢ Be an expert of operations, accuracy, process and efficiency.
ā¢ Oversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the store.
ā¢ Establish clear goals and expectations and hold team members accountable to expectations.
ā¢ Lead and coach the team to ensure accuracy and efficiency in all GM processes.
ā¢ Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
ā¢ Provide service and a shopping experience that meets the needs of the guest.
ā¢ Demonstrate a culture of ethical conduct, safety and compliance. Lead and hold the team accountable to work in the same way.
ā¢ Key carrier, follow all safe and secure training and processes.
ā¢ Address store needs (emergency, regulatory visits, etc.).
ā¢ All other duties based on business needs.
Spring, TX, 10/2017 - Current
- Assist with all store functions and day-to-day store activities as directed by the Store Manager
- Perform all opening and closing procedures in the absence of the Store Manager
- Assist the Store Manager in protecting and securing all company assets, including store cash Adhere to all policies and procedures including safety guidelines
- Maintain a professional and friendly environment with customers, subordinates and supervisors
- Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
- When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
- Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities as delegated by the Store Manager
- Assist the Store Manager on the receipt and return of DSD merchandise.
- Follow the VIP and DSD Policies and Procedures
- Assist the Store Manager in ensuring proper staffing coverage on a daily basis
- Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
- Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
- Promotional effectiveness of store-front fixtures and displays
- Assist in the management of sales effectiveness of seasonal areas in the store
- Coordinate appropriate signage utilized in the store
- Assist with the receipt and return of DSD merchandise
- Process damaged merchandise on a daily basis
- Assist Store Manager with creation of weekly schedules
- Assist in the management of store supplies and expense control
- Assist with merchandising and maintaining the checkout area to maximize impulse sales
- Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
- Assist with the management of the Drive Item program
Nashua, NH, 10/2009 - 10/2017
- MERCHANDISING & INVENTORY: Leading the execution plan-o-grams, organizing promotional and sale price changes, and overseeing fulfillment of our In-Store Pick Up Orders.
- ASSOCIATE LEADERSHIP: Lead a team of Stocking Associates to maintain a fully stocked and clean environment for our pets and pet parents. Provide them with the guidance and development to grow their careers.
- OVERALL RETAIL INITIATIVES: Creating an exceptional customer experience. Ensuring associates have extensive knowledge of pet solutions to building connections with pet parents. Provide a safe and fun environment in our stores.
City, STATE, 03/2008 - 10/2009
- Ensure the store is set up for a successful day
- Ensuring shelves and storage areas are stocked with the right product
- Unpacking and breaking down merchandise cartons and pallets
- Displaying advertising and pricing signs
- Providing exceptional customer service and assisting customers in locating and selecting the best solutions
- Cleaning display cases, shelves, and aisles
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Resume Overview
School Attended
- Artesia High School
Job Titles Held:
- General Merchandise Team Leader
- OPERATIONS/MERCHANDISE ASSISTANT MANAGER
- MERCHANDISING aND INVENTORY MANAGER
- EARLY MORNING STOCKER
Degrees
- High School Diploma
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