LiveCareer-Resume

General Merchandise Team Leader resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • Business operations
  • Strategic Selling
  • Merchandising operations
  • Process and procedure development
  • Organized
  • Loading and unloading
  • Performance evaluation
  • Restocking and display setup
  • Hiring and training
Education
Artesia High School Lakewood, CA, Expected in High School Diploma : - GPA :
Work History
Target - General Merchandise Team Leader
Oklahoma City, OK, 10/2017 - Current

• Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including: merchandising, pricing, transitions, revisions, sales plans, sampling, promotions and price change.

• Enable a consistent experience for the guests by ensuring product is in stock, available, accurately priced and signed on the sales floor.

• Assess General Merch backroom, sales floor areas and fulfillment reporting to identify gaps and develop a plan to resolve.

• Be an expert of operations, accuracy, process and efficiency.

• Oversee execution of processes in inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for select GM areas of the store.

• Establish clear goals and expectations and hold team members accountable to expectations.

• Lead and coach the team to ensure accuracy and efficiency in all GM processes.

• Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).

• Provide service and a shopping experience that meets the needs of the guest.

• Demonstrate a culture of ethical conduct, safety and compliance. Lead and hold the team accountable to work in the same way.

• Key carrier, follow all safe and secure training and processes.

• Address store needs (emergency, regulatory visits, etc.).

• All other duties based on business needs.

Petsmart - OPERATIONS/MERCHANDISE ASSISTANT MANAGER
Spring, TX, 10/2017 - Current
  • Assist with all store functions and day-to-day store activities as directed by the Store Manager
  • Perform all opening and closing procedures in the absence of the Store Manager
  • Assist the Store Manager in protecting and securing all company assets, including store cash Adhere to all policies and procedures including safety guidelines
  • Maintain a professional and friendly environment with customers, subordinates and supervisors
  • Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
  • When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
  • Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities as delegated by the Store Manager
  • Assist the Store Manager on the receipt and return of DSD merchandise.
  • Follow the VIP and DSD Policies and Procedures
  • Assist the Store Manager in ensuring proper staffing coverage on a daily basis
  • Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
  • Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
  • Promotional effectiveness of store-front fixtures and displays
  • Assist in the management of sales effectiveness of seasonal areas in the store
  • Coordinate appropriate signage utilized in the store
  • Assist with the receipt and return of DSD merchandise
  • Process damaged merchandise on a daily basis
  • Assist Store Manager with creation of weekly schedules
  • Assist in the management of store supplies and expense control
  • Assist with merchandising and maintaining the checkout area to maximize impulse sales
  • Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
  • Assist with the management of the Drive Item program
Michaels Stores - MERCHANDISING aND INVENTORY MANAGER
Nashua, NH, 10/2009 - 10/2017
  • MERCHANDISING & INVENTORY: Leading the execution plan-o-grams, organizing promotional and sale price changes, and overseeing fulfillment of our In-Store Pick Up Orders.
  • ASSOCIATE LEADERSHIP: Lead a team of Stocking Associates to maintain a fully stocked and clean environment for our pets and pet parents. Provide them with the guidance and development to grow their careers.
  • OVERALL RETAIL INITIATIVES: Creating an exceptional customer experience. Ensuring associates have extensive knowledge of pet solutions to building connections with pet parents. Provide a safe and fun environment in our stores.
PetSmart - EARLY MORNING STOCKER
City, STATE, 03/2008 - 10/2009
  • Ensure the store is set up for a successful day
  • Ensuring shelves and storage areas are stocked with the right product
  • Unpacking and breaking down merchandise cartons and pallets
  • Displaying advertising and pricing signs
  • Providing exceptional customer service and assisting customers in locating and selecting the best solutions
  • Cleaning display cases, shelves, and aisles

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Resume Overview

School Attended

  • Artesia High School

Job Titles Held:

  • General Merchandise Team Leader
  • OPERATIONS/MERCHANDISE ASSISTANT MANAGER
  • MERCHANDISING aND INVENTORY MANAGER
  • EARLY MORNING STOCKER

Degrees

  • High School Diploma

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