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General Merchandise Expert Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Determined professional with dedication to hard work and team player attitude. Offers strong office work skills and product knowledge of company that I'm working for. Punctual and focused with willingness to learn

Skills
  • Productivity and Time Management
  • Strong Attention to Detail
  • Motivated Team Player
  • Data Entry and Database Skills
  • Payment Processing
  • Recordkeeping and Documentation
  • Willingness to learn
  • Microsoft Office
Education
KingsPark Baptist Academy Oklahoma City, OK, Expected in High School Diploma : - GPA :
Oklahoma City Community College Oklahoma City, OK Expected in No Degree : Accounting And Finance - GPA :
Work History
Target - General Merchandise Expert
Mission Viejo, CA, 12/2007 - Current
  • Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
  • Tracked sales projections for day/week/month, previous days sales and how to achieve daily sales goals
  • Maintained accurate inventory records to provide data for use in audits and completion of order requests
  • Evaluated supplies and product inventory to check for quality and quantity issues
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Planogram/ store setup read blue prints of isle setup to accurately display merchandise per corporate wants
  • Offered expertise in inventory management and current stock levels to facilitate accuracy and product availability.
  • Answered customer questions and provided detailed product information.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
  • Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Back up cashier as needed to help keep flow of guests moving
City Of Detroit - Office Management Assistant
Detroit, MI, 03/2006 - 05/2012
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents and spreadsheets for internal use.
  • Executed record filing system to improve document organization and management.
  • Oversaw automated tracking and documentation of data for profit/loss monthly
  • Assisted with payroll/ accuracy of hrs worked per employee per week
  • Performed all phases of billing including acct receivable and acct payable to insure accuracy of on time payments and income of whats owed
  • Assisted in bookkeeping and produced budget reports.
  • Processed invoices and expenses using the company database
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email or in-person to provide information.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Franklin Resources - Sales Associate
Short Hills, NJ, 06/2003 - 02/2005
  • Prepared merchandise for sales floor by pricing or tagging.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Audited product for accuracy of on hand amounts
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Prepared large cash deposits with zero discrepancies.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Franklin Resources - Sales Associate
California, MD, 07/2001 - 06/2002
  • Set up registers in the morning/ counted down registers each night
  • Did midday register countdown for accuracy of sales and bookkeeping numbers
  • Maintain books for accuracy of profit/loss on sales
  • Prepared large cash deposits with zero discrepancies.
  • Took deposit to bank everyday
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked stock using company inventory management software.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Solved customer challenges by offering relevant products and services.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

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85Good

Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • KingsPark Baptist Academy
  • Oklahoma City Community College
Job Titles Held:
  • General Merchandise Expert
  • Office Management Assistant
  • Sales Associate
  • Sales Associate
Degrees
  • High School Diploma
  • No Degree

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