general manager outside sales manager resume example with 20+ years of experience
JessicaClaire
Experienced Outside Sales Leader
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Results-driven Outside Sales Manager bringing many+ years of experience in the automotive industry at all levels. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and merchandising strategies to accomplish all goals. Demonstrated success in building networks and supporting branding objectives.
After researching C-4 Analytics I feel that it is a perfect fit all around. The aspect of being a part of a cohesive team is something I have been looking for. It is true website browsing is so last decade and I d love an opportunity to be a positive part of this with C-4 Analytics!
So put me in coach I'm ready to play today!
Thanks for reviewing,
Jessica Claire
952.495.7325
Skills
Product and Service Management
Persuasive Negotiations
Budgeting and P&L
Sales Tracking
Problem Solving
Customer Complaint Resolution
Sales Statistics Analysis
Interdepartmental Collaboration
Google AdWords
Salesforce Software
Relationship Building
Customer Trend Analysis
Decision Making
Problem-Solving
Time Management
Customer Service
Goal Attainment
Sales Planning and Implementation
Dealership Operations
Advertising and Marketing
Automotive Systems
Sales Leadership
Market Trend Analysis
Customer Service and Retention
Experience
08/2017 to 04/2022General Manager /Outside Sales ManagerDrive It Auto Sales And Altoz Mowers | City, STATE,
Built and maintained loyal, long-term customer relationships through effective account management.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Developed service and sales strategies to improve retention and revenue.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Tracked monthly sales to generate reports for business development planning.
02/2010 to 05/2017Founder and Outside Sales ManagerMidwest Parts Advantage | City, STATE,
Kept personal relationships with clients through frequent visits.
Invented marketing strategies based on field research.
Leveraged contacts and networking to increase client portfolio and conversions.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Resolved customer complaints regarding sales and service.
Directed and coordinated products, services and sales activities.
Determined price schedules and discount rates.
Prepared budgets and approved budget expenditures.
Built sales forecasts and schedules to reflect desired productivity targets.
Conducted market research and reported on competitors.
Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Developed and significantly grew assigned territory 25% within first year.
Reviewed operational records and reports to project sales and determine profitability.
Used change methodologies to increase sales and led projects for increased productivity.
Coordinated Daily Field Reports (DFRs) and distributed to clients.
07/1999 to 11/2009Manager and PartnerD&D Auto Service / Rite Way Auto Brokers | City, STATE,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Developed lucrative marketing plans to maximize profits.
Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Minimized staff turnover through appropriate selection, orientation and training.
Enforced customer service standards and resolved customer problems to uphold quality service.
Monitored staff performance and addressed issues.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Maintained adequate staffing to meet objectives within budget.
Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
Provided quotes and financing options to customers by understanding financial status and interest rates.
Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
Responded to inquiries from potential customers via email and telephone.
Managed sales negotiations and financing options.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Educated customers about sales processes, warranty requirements and service standards.
Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Followed up with customers to build long-term relationships and successful referrals.
Maintained up-to-date database of sales contacts and customer information.
Networked with remote dealers to source vehicles for customers.
Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
Consistently exceeded quotas by pursuing and closing sales.
Education and Training
Expected in 2022 to to Certification | Google Analytics 4Google Analytics, Online, GPA:
Expected in to to Associate of Applied Science | Automotive MachinistHennepin Technical College, Minneapolis, MNGPA:
Expected in to to Bachelor of Science | Automotive Engineering TechnologyMinnesota State University - Mankato, Mankato, MNGPA:
Expected in to to Associate of Applied Science | Heavy Equipment Maintenance TechnologyUnited States Marine Corp, Marine Corps Base Camp Lejeune, NC, GPA:
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