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general laborer and maintenance resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Website, Portfolio, Profiles
  • www.linkedin.com/in/Jessica-Claire67
  • Twitter: @pjdrumnd River's Edge Productions
  • Facebook - River's Edge Productions
Professional Summary

Hardworking General Laborer with 18 years in warehouse, production and manufacturing roles. Skilled in forklift operations, equipment repair and maintenance with high focus on quality and safety. Collaborates with team members to support operation with goal of increasing productivity and decreasing downtime and waste. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works will in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulation. Personable and dedicated Customer Service Representative with extensive experience in manufacturing industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Resourceful Team leader gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about production systems and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over 18 years of manufacturing experience. Personable, friendly and solution-oriented Team leader with over 11 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, Continuous Improvement, time management and sales. Dedicated to customer loyalty and satisfaction. Cheerful and upbeat Leader with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in warranty product issues with dedication to increasing productivity through close analysis of process change tasks. Proven history of increasing customer satisfaction.

Accomplishments

    Drummer/Vocalist in a band: 1979 - current

    Drummer/Vocalist in a Church: 40 years

    Drummer/Vocalist in Musical shows

Skills
  • Troubleshooting specialist
  • Safety procedures, quality inspections
  • Hand tool operations, forklift driving
  • Standard operation procedures understanding
  • Safety behaviors expertise, conflict mediation
  • Project management abilities
  • Adaptive team player, courteous demeanor, high-energy attitude
  • Product organization, data evaluation
  • Business development understanding
  • Staff training, development & safety protocol
Work History
09/2018 to Current General Laborer and Maintenance Earnhardt Auto | Las Vegas, NV,
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed repetitive assembly task using hand and power tools and automatized equipment
09/2003 to 08/2018 ASE Certified Technician Jasper Engine Exchange | City, STATE,
  • Used hand and power tools to align and assemble component parts.
  • Provided leadership to 8+ employees and directed daily operations to grow and sustain auto repair business
  • Sourced, arranged and supervised supply inventory for most common equipment and tools.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Collaborated with Quality Captain to delegate repair duties and maintain customer satisfaction.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Developed in-depth understanding of Transmission systems and components to ore quickly and efficiently preform repairs.
  • Developed systems to manage and control company inventories of parts and paints.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Led safety meetings and maintained safe practices throughout shop.
  • Performed troubleshooting and diagnostics procedures to locate source of malfunctions.
  • Troubleshot faults and devised successful solutions for Warranty issues.
  • Collaborated with Quality captain to delegate repair duties and maintain customer satisfaction.

01/1991 to 01/2003 Driver/Maintenance/Customer Service Representative The Landing & Rosecliff Lodge | City, STATE,
  • Provided primary customer support to internal and external customers in fast-paced.
  • Assisted approximately 400 customers in a week-end with shuttle service questions
  • Assessed customer needs and upsold products and services to maximize sales.
Education
Expected in to to No Degree | Music Three Rivers Community College, Poplar Bluff, MO GPA:
Expected in 05/1985 to to High School Diploma | Van Buren High School, Van Buren, MO GPA:
Certifications
  • ASE & OSHA Certified

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Resume Overview

School Attended

  • Three Rivers Community College
  • Van Buren High School

Job Titles Held:

  • General Laborer and Maintenance
  • ASE Certified Technician
  • Driver/Maintenance/Customer Service Representative

Degrees

  • No Degree
  • High School Diploma

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