Hardworking General Laborer with 18 years in warehouse, production and manufacturing roles. Skilled in forklift operations, equipment repair and maintenance with high focus on quality and safety. Collaborates with team members to support operation with goal of increasing productivity and decreasing downtime and waste. Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Personable and dedicated Customer Service Representative with extensive experience in manufacturing industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Resourceful Team leader gifted in connecting with business customers to meet account needs, drive growth and build retention. Knowledgeable about production systems and skilled at meeting and exceeding sales targets. Service-oriented and quality-focused with demonstrated success over 18 years of manufacturing experience. Personable, friendly and solution-oriented Team leader with over 11 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, Continuous Improvement, time management and sales. Dedicated to customer loyalty and satisfaction. Cheerful and upbeat Leader with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Detail-oriented approach to resolving CRM issues. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in warranty product issues with dedication to increasing productivity through close analysis of process change tasks. Proven history of increasing customer satisfaction.
Drummer/Vocalist in a band: 1979 - current
Drummer/Vocalist in a Church: 20 years
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