My name is Jessica Dorian Claire. I am 23 years old. My birthday is October 22 , 1996. I would consider myself easy/outgoing but determind. But also works hard when working. Im depandable/reliable. I strive for greatness for me and those around me. Failure is not an option. We always win. Ive traveled and ran into all kinds of people so im very good at working wih them. Not only is my customer service awesome but im very good at running the show its self. I love learning new jobs.
Skills
Janitorial tasks
Staff training and development
Equipment repair
Safety procedures
Quality control
Process improvements
Safety protocol
Safety behaviors expertise
Materials handling
Standard operating procedures understanding
Team management
Inventory management
Customer service
Project organization
Invoice generation
Supervision
Team building
Business operations
Communications
Process improvement
Experience
02/2017 to 10/2019
General LaborerMayville Engineering Company, Inc. – Heber Springs, AR,
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Decreased costs significantly by negotiating with vendors and suppliers for better prices.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Answered customer questions regarding orders.
Answered customer calls and questions.
Improved customer satisfaction by finding creative solutions to problems.
Performed site evaluations, customer surveys and team audits.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
I was voted number one restaurant in all Hutchinson, Ks for my excellent customer service and hard work.
05/2015 to 07/2016
General LaborerMayville Engineering Company, Inc. – Greenville, MS,
Processed payments and maintained accurate drawers to meet financial targets.
Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
Worked with off-site locations to find desired items for customers.
Maintained current store, product and promotional knowledge to drive consistent sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Bagged, wrapped and packaged purchases according to customer needs.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Answered questions about current promotions and resolved issues according to store policies.
10/2014 to 11/2015
Lead Cook , Crew BuilderPizza Hut – City, STATE,
Trained new chefs on menu items and kitchen procedures.
Double-checked plated meals for any last minute changes before sending to dining room.
Washed, sliced, peeled and cut various foods to prepare for cooking or serving.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Inventoried kitchen sections and refilled supplies.
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Kept stations stocked and ready for use to maximize productivity.
Cleaned and cleared out dining areas and kitchen workspace to maintain and keep areas tidy.
Filled specialized menu orders.
Stood in for other members of the kitchen staff.
Observed and tested food to determine whether food was cooked sufficiently and according to recipes.
Conducted research to effectively write and support responses to RFPs and RFQs.
Developed and implemented strategies to improve environmental sustainability and reduce human impact on local ecology.
Analyzed historic resources, urban design, energy use, open space and other aspects of environmental impacts.
Performed site evaluations, customer surveys and team audits.
Recognized by management for providing exceptional customer service.
Improved operations by working with team members and customers to find workable solutions.
Created agendas and communication materials for team meetings.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 05/2015
High School Diploma: Salina High School Central - Salina, KS GPA:
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