general clerk iv resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :


I am writing in response to the Prince George's County Environmental Justice and Zero Waste Organizer, located in Prince George's County MD.

As the Vice President of my Union, I am familiar with the skills, and abilities needed to engage a community in the direction of positive developments. My experience allows me to study the job announcement carefully and confirm that I am indeed a perfect candidate for the Environmental Justice and Zero Waste Organizer position. Working with local leaders, organizing allies and gaining the confidence of the general public is a field of fulfillment for me.

I am sure that when reviewing my attached resume you will find that my experience as a Vice President of my Local Union, past Recording Secretary of my Union and RecreationalCouncil, General Clerk IV, Housing Resource Specialist and Office Manager shows my capability to prioritize my civic and employment duties, and seek success in all of my community impacting endeavors.

What my resume does not reveal is my professional demeanor and appearance. I am sure you would agree that in a political environment, these qualities are of the utmost importance in dealing with local leaders and all community members. In me, you'll discover a reliable, detail-oriented, and extremely hard-working organizer. One who will serve as a model to encourage others to demonstrate the same high standards in order to produce the positive results of zero waste tolerance in Prince George's County.

  • High computer literacy (word processing, spreadsheets, presentations, email filters).
  • Social media outreach
  • Excellent networking skills
  • Strong writing and public speaking skills, with an ability to simplify messages and communicate complex issues to the public.

AFSCME August 2015- Women's Conference

Certificate of Appreciation

I was presented with this award for serving on board for the AFSMCE Council 67 Women's Advisory Board Committee

AFSMCE May 2014- Women's Leadership Academy

Certificate of Appreciation

Presented this award for participating in the 2014 Women's Leadership Academy.


Certification of Participation

Presented this participation certificate for learning about the role of a Secretary Treasurer in the Union.


Certification of Participation

Presented this participation certificate for learning about the role of a Union Shop Steward in the Union.

General Clerk IV, 12/2006 to Present
J&J Worldwide ServicesDripping Springs, TX,
  • Screen phone calls and visitors.
  • Receive, screen and distribute incoming and outgoing correspondence for accuracy and completeness.
  • Maintain filing systems.
  • Track work completion to ensure that deadlines are met Schedule and maintain calendar of appointments.
  • Receive and suspend mail to appropriate divisions.
  • Prepare and type a variety of correspondence, reports, forms, and requests for administrative and legal actions.
  • Organize and maintain files, records, manuals, handbooks, and other related materials.
  • Provide basic coordination for office functions to clerical staff and managers.
  • Conduct Agency Criminal Background Checks.
  • Perform unemployment and present employment verifications.
Rental Specialist, 08/2007 to 08/2009
Fabick CatEau Claire, WI,
  • Interviewing clients.
  • Certifying, re-certifying (annually and interim).
  • Negotiating contracts with landlords.
  • Completing data entry in the computer.
  • Advising participants of program regulations and requirements.
  • Interacting with outside agencies and non-profit and government organizations.
  • Make applicant and participant housing referrals.
  • Market the Housing Choice Voucher program to landlords.
  • Monitor clients for compliance and assist with internal and external reporting.
Voter Technician, 08/2006 to 10/2006
One MedicalBurlingame & Redwood City, CA,
  • Conducted Logic and Accuracy Testing on the voting units.
  • Prepared the Electronic Poll book 5000's for Election Day.
  • Installed voting unit software.
  • Inspected the memory cards for any defects.
  • Consulted other technicians on the State of Maryland's updated laws and regulations concerning election process.
  • Inputted data within the Board of Elections proxy system.
  • Assisted the Information Technology Systems Analyst with the Board of Elections server processes and voter identification registration.
  • Prepared and distributed the supply bags for the Chief and Election Day Judges.
  • Processed and verified all customer data.
Office Manager, 02/2004 to 10/2005
Flexi CareCity, STATE,
  • Organized all weekly staff meetings and conferences.
  • Informed department staff of all new changes related to personnel.
  • Delegated duties to appropriate staff.
  • Conducted weekly training session for all house managers and case managers.
  • Reported medical evaluations with the leading nurse.
  • Reviewed and assessed the clients Trust Fund balances; prepared the monthly fund balance reports.
  • Distributed payroll salaries to all company employees.
  • Filed all company invoices and paid all company bills on a monthly basis.
  • Coordinated the development and implementation of clients Individual Service Plan.
  • Monitored the delivery of waiver and genetic services having to do with Harris County Guardianship, parents, and relatives.
  • Recorded the monthly billing statements of each client.
  • Assisted in the client monetary transfers on a weekly basis.
  • Referred all inquiries pertaining to clients to appropriate Case Workers.
  • Answered between 30-50 calls a day from the State of Texas Health Department, guardians, and parents regarding Home and Community Based services for participants.
  • Directed all paperwork and office bills to appropriate department.
  • Ordered and kept inventory of all office supplies.
  • Supervised the front office and assisted in all outgoing and incoming company facsimiles.
  • Assisted in the Case Manager's duties pertaining to all clients.
  • Responsible for typing letters for signatures, generated, mailed, and filed copies.
  • Entered client pertinent information into system database.
Bachelor's Degree: Management Information Systems, Expected in Present to Liberty University - Lynchburg, VA
Management Information Systems
Diploma: General Studies, Expected in 2000 to Elizabeth Seton High School - Bladensburg, MD
Certification(s): 2008- Nan McKay Riverdale, MD Housing Choice Voucher Program Rental Specialist: , Expected in to - ,
  • Possess working knowledge of standard office procedures
  • Able to apply the fundamentals of Business English, grammar, proofreading, writing, spelling and punctuation.
  • Have exceptional oral and written communication skills and demonstrate computer skills with proficiency in Microsoft Office (Word, PowerPoint, Outlook, Publisher, Access, and Excel).
  • Excellent interpersonal skills when applied to colleagues and upper management.
  • Strong discretion and sound judgment dealing with confidential matters.
  • Able to type 57 words per minute; also experienced with the copy machine and the multi-line telephone system.

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Resume Overview

School Attended

  • Liberty University
  • Elizabeth Seton High School

Job Titles Held:

  • General Clerk IV
  • Rental Specialist
  • Voter Technician
  • Office Manager


  • Bachelor's Degree
  • Diploma
  • Certification(s): 2008- Nan McKay Riverdale, MD Housing Choice Voucher Program Rental Specialist

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