Dedicated and focused Career Counselor and Office Manger who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. with a Current Secret Security Clearance.
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Increased office organization by developing more efficient filing system and customer database protocols.
Received a Sailor of the Year Medal for strong attention to detail, exemplary customer service and team-player attitude.
Developed and implemented command manual outlining all proper business procedures and office policies.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Manager/Administrative, Journeyman's license.
Counselor Professional & Kindred, certified.
I work with the Defense Travel System (DTS), to arrange travel and process claims for Navy command VAQ-129.
Developed more efficient filing systems and customer database protocols.
Calculated Coordination of Benefits (COB).
Maintained and organized master Resident Index and information files in master database.
Handled and processed confidential customer information.
One class from completing a Baccalaureate Science in Interdisciplinary Studies w/ minors in Human Service and Psychology,
One class from completing a Baccalaureate Science in Interdisciplinary Studies w/ minors in Human Service and Psychology,
Time and Resource Optimization
Careful and active listener
Strong public speaker
Multi-tasking
Organizational Skills
Knowledge of Naval Data Systems DTS, TOPS, NSIPS, FLTMPS,OPINS,
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