Geek Squad Home Theater Agent Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work at all levels of organization. Talented Consultant with excellent client oversight, issue resolution and presentation skills. Highly effective at juggling multiple tasks and projects. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team. Enthusiastic Geek eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Appliances and entertainment devices and training in all aspects of instillation. Motivated to learn, grow and excel in the Geek Squad environment .

  • Problem Resolution
  • Team Leadership & Development
  • Product Life Cycle Management
  • User support
  • Network Development / Operations
  • Client Relationships
  • Analysis & Evaluation
  • Excellent work ethic
Work History
Geek Squad Home Theater Agent, 02/2019 to Current
Best BuyOxford, AL,
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
  • Provided outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Conducted meetings with clients to determine project intent, requirements and budgets.
  • Broadened improvement initiatives, troubleshooting problems for corrective action.
  • Managed onsite personnel and liaised between team and senior management.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Backroom Team Member, 02/2018 to 12/2019
The Tjx Companies, Inc.Sandusky, OH,
  • Unloaded boxes from skid loader to price and stock shelves.
  • Facilitated positive guest experience by promptly locating desired items.
  • Received merchandise from outside vendors and transferred inventory into [Type] system.
  • Cleaned and stocked backroom to maintain organization of facility.
  • Stocked [Type] merchandise in backroom and restocked storefronts and displays according to planograms.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Assisted customers with transporting large merchandise to waiting vehicles.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Maintained orderly stockroom for ease of retrieval.
  • Received incoming merchandise and stored in correct stock locations.
Commercial Crew Leader, 02/2011 to 01/2018
Lithia MotorsGrants Pass, OR,
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Mitigated onsite issues by patiently listening to employee complaints and finding effective methods for resolution.
  • Instructed crew members in safe work practices and methods, which reduced overall injuries by 22%.
  • Settled all crew member disputes by addressing problems quickly and providing successful mediation.
  • Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
  • Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help on short-staffed job site and to meet looming project deadlines.
  • Verified compliance with Occupational Safety and Health Administration (OSHA) regulations to maintain a safe work environment.
  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
  • Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
  • Maintained clean workplace and supervised end-of-day cleanup activities to remove all debris and unnecessary supplies from customer premises.
  • Took measurements and studied floor sketches to calculate area to be floored and amount of materials needed.
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Recorded measurements and devised plans to match installation specifications.
Lot Manager, 05/2008 to 01/2011
Toyota MotorCity, STATE,
  • Assisted sales and service staff with moving automobiles to keep operations running smoothly.
  • Achieved and maintained pristine condition of automobiles on lot and in showroom.
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Drove automobiles to other dealerships or vendors for pickups and deliveries as requested by supervisor.
  • Picked up and delivered customers using dealership vehicles.
  • Maintained attractive, tidy parking lot for Toyota dealership.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Parked and retrieved cars according to customer needs.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Moved cars around lot to increase space efficiency.
  • Removed safety hazards, soiled items and trash from customer areas.
  • Responded to customer requests efficiently and with knowledgeable assistance.
Associate of Science: Building Trades And Management, Expected in 05/2006
Southwestern Community College - Creston, IA
High School Diploma: , Expected in 05/2004
Pleasantville High School - Pleasantville, IA

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Resume Overview

School Attended
  • Southwestern Community College
  • Pleasantville High School
Job Titles Held:
  • Geek Squad Home Theater Agent
  • Backroom Team Member
  • Commercial Crew Leader
  • Lot Manager
  • Associate of Science
  • High School Diploma