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Geek Squad Agent Resume Example

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GEEK SQUAD AGENT
Professional Profile
IT support specialist with experience across multiple disciplines including technical support, customer service, computer repair, and military service. I am hard working, willing to learn, team oriented, and comfortable working independently as well.
Qualifications
Windows / Mac / IOS / Android Technical Support Hardware & Software Maintenance User Training Malware Detection & Removal Customer Service Entry Level Active Directory & Ticketing Problem Solving & Research
Experience
Best Buy August 2014 to October 2016 Geek Squad Agent
Clearwater, Florida
  • Provided technical support in person and over the phone.
  • Performed hardware and software installation and repair.
  • Refurbished and setup PCs and peripheral devices.
Amazon.com LLC January 2013 to January 2014 Shipping & Receiving Associate
Plainfield, Indiana
  • Performed shipping and receiving of product.
  • Assisted with inventory management.
  • General logistics and warehouse duties.
Wessels Tanks January 2009 to January 2012 Assembler/Shipping & Receiving Associate
Greenwood, Indiana
  • Assembled and tested tanks according to specifications.
  • Maintained inventory of tools and supplies.
  • Performed shipping and receiving duties.
United States Navy January 2005 to January 2009 Aviation Electrician
Kaneohe, Hawaii
  • Performed troubleshooting and maintenance of aircraft.
  • Performed ground handling and marshalling of aircraft.
  • Performed daily safe for flight inspections.
Education
Purdue University 2014 B.S: Computer & Information Technology Indianapolis, Indiana Computer & Information Technology
Skills
Active Directory, Hardware, Customer Service, inventory management, inventory, logistics, Mac, Windows, Problem Solving, receiving, Research, shipping, software installation, technical support, User Training, phone, troubleshooting
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Resume Overview

Companies Worked For:

  • Best Buy
  • Amazon.com LLC
  • Wessels Tanks
  • United States Navy

School Attended

  • Purdue University

Job Titles Held:

  • Geek Squad Agent
  • Shipping & Receiving Associate
  • Assembler/Shipping & Receiving Associate
  • Aviation Electrician

Degrees

  • B.S : Computer & Information Technology

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