Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Reliable employe capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Skills
Cash register operation
Cash management
Customer assistance
Training and mentoring
Customer Service
Merchandise restocking
Commercial deep fryer and slicer operation
Excellent multi-tasker
Neat, clean and professional appearance
Issue and conflict resolution
Organization
Experience
Gas Station Clerk, 10/2019 to Current Meijer, Inc. – Grafton, WI,
Ensured proper age of customers for alcohol and cigarettes.
Processed customer payments quickly and returned exact change and receipts.
Attended to gas spills and accidents promptly and according to established guidelines.
Helped customers find specific products, answering questions and offering advice.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Trained new team members in cash register operation, stock procedures and customer service.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Provided assistance with purchases, locating items and signing up for rewards programs.
Welcomed customers, offering assistance to help find necessary store items.
Drove sales and add-on purchases by promoting specific item options to customers.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Answered phone calls to assist customers with questions and food orders.
Closing Manager , 11/2017 to 07/2018 National Church Residences – Jacksonville, FL,
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Championed 100% guest satisfaction by providing excellent dining experience.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Completed opening, closing and shift change tasks to promote store efficiency.
Cleaned and maintained all food preparation stations.
Trained sandwich artists to apply attention to detail and commitment to quality.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Talked pleasantly with customers while taking orders and promoted positive image for business.
Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Taught staff how to handle difficult situations with calm and professionalism.
Cashier/Fill in, 10/2017 to 07/2018 Eldorado Resorts, Inc. – Boonville, MO,
Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Followed all restaurant guidelines in regards to food safety and hygiene to prevent illness.
Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Completed opening, closing and shift change tasks to promote store efficiency.
Accepted payments and made change to process transactions.
Cross-trained in food and cashier positions to support team and help meet all customer needs.
Cashier/cook, 06/2015 to 12/2016 Dairy Queen – City, STATE,
Earned reputation for good attendance and hard work.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Accurately made change for cash transactions.
Mastered point-of-service (POS) computer system for automated order taking.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Safely operated ovens, fryers and grills to prevent injuries and accidents.
Followed recipes to maintain restaurant standards and satisfy customers.
Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
Assisted with training and development of new talent.
Education and Training
High School Diploma: , Expected in 05/2017 Frankston High School - Frankston, TX GPA:
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